IT Asset Manager

Job Title: IT Asset Manager

Location: Mexico (Remote)

Employment Type: Full-Time

Key Responsibilities

• Maintain an accurate inventory of all software assets, including licenses, versions, and installations.
• Ensure compliance with software licensing agreements and manage renewals and audits.
• Assist in software procurement, liaising with the Finance team for invoicing, billing, and maintenance of agreements in designated repositories.
• Monitor software usage to identify underutilized licenses and cost-saving opportunities.
• Develop and enforce software asset management policies and procedures.
• Generate regular reports on software usage, compliance, and cost savings.
• Maintain relationships with software vendors and manage contracts and agreements.
• Provide training and support to staff on software asset management best practices.
• Manage and optimize the company’s software assets, ensuring compliance with licensing agreements and cost-effective software procurement and usage.
• Manage cloud-based software and licensing models.
• Manage Tier 1 publishers including Microsoft, Adobe, Oracle, and SAP.
• Identify license cost optimization and savings opportunities.
• Manage Enterprise License Programs (ELP) for major publishers and ensure compliance.
• Ensure there is no non-compliance and associated risks.

Governance

• Review service commitments, KPIs, and metrics.
• Perform software asset audits when required.
• Work with necessary teams to ensure publisher audit readiness.
• Conduct pre-reviews of reports related to assets.
• Identify and address policy or process violations.

Skills Required

• Strong understanding of software licensing and compliance.
• Excellent organizational and analytical skills.
• Proficiency in SAM tools such as ServiceNow SAM Pro and Flexera.
• Strong negotiation and vendor management skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in Software Asset Management or a related role.

Preferred Certifications

• Certification in Software Asset Management (e.g., CSAM).
• ITIL 4 Foundation.