IT Business Operations Analyst Associate

Department: 12266 Enterprise Corporate - IT Business Office Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: This position is remote. Pay Range: $28.55 - $42.85 Major Responsibilities: Create, coordinate and process IT equipment and supply quotes, orders, basic renewals, and monitor deliveries with designated IT vendors. Validates charges, submit , and approves appropriate invoices for payment processing, receiving ordered items and documenting receipt as such. Maintain collaborative relationships with IT vendor (s) while effectively resolving vendor performance, capability, and order issues to ensure alignment with our strategic direction. Understand service levels (order fulfillment, delivery, etc.) and their relationships to IT vendor/reseller pricing. Respond to business inquires on spend analytics by product, business unit, supplier, geography, category, subcategory, etc. Identifies and assist appropriate team members in identifying and implementing cost reduction opportunities; purchasing, bulk, and distribution service improvement; product standardization; and improvement in product utilization. Identify and mitigate billing issues by working directly with IT vendors, IT teams, and finance teams. Record purchases or basic contract data into appropriate financial tools for budget creation and tracking Interface with accounts payable to support procure to pay practices Responsible for understanding and adhering to the organizations Code of Ethical Conduct and for ensuring that personal actions, comply with the policies, regulations and laws applicable to the organization. Research vendors as requested. Licensure, Registration, and/or Certification Required: None Required. Education Required: Bachelor's Degree (or equivalent knowledge) in Computer Science, or Information Technology or Business or related. Experience Required: Typically requires up to 2 years of experience in a Computer Science, Information Technology or Business Administration related field, including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems. Knowledge, Skills & Abilities Required: Working knowledge of A/P system, general ledger, and fixed assets Working knowledge of IT software licensing Working knowledge of IT systems function and interact. Basic understanding of software, hardware, IT service contracts Excellent written and verbal communication skills and the demonstrated ability to communicate well at all levels of the organization Team player with the ability to build long term relationships Strong attention to detail Familiarity with procurement best practices in corporate cost savings programs and process Ability to work with analysis tools such as Excel and ERP financials to analyze data Highly self-directed and innovative Computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems Knowledge of using at ticketing system to manage workload Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve Physical Requirements and Working Conditions: This position requires travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.