it helpdesk support technician msp

IT Helpdesk Support Technician – MSP Elgin, IL $40,000 - $50,000 About IT Helpdesk Support Technician – MSP We are currently seeking a IT Helpdesk Support Technician to join our Managed Services Team. The IT Helpdesk Support will be joining a prestigious Managed Service Provider who has proven to be one of the most exciting Cloud Companies in the country. Due to growth, we are seeking a IT Helpdesk Support Technician to join our relaxed and collaborative work environment. The IT Helpdesk Support Technician will be taking tickets on the service desk and will be exposed to project work, working along side senior engineers to ramp up your technical skill set. IT Helpdesk Support Technician – MSP Responsibilities: Provide remote support using ConnectWise Assist senior engineers with some project based work Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers Troubleshoot end user issues, provide desktop support Server administration and basic network troubleshooting IT Helpdesk Support Technician – MSP Requirements: 1+ year experience using ConnectWise 1+ years experience working for a Managed Service Provider REQUIRED Experience supporting O365, Active Directory required Experience working with Azure AD, VMware, Hyper-V preferred IT Helpdesk Support Technician – MSP Benefits : Salary: $40,000-$50,000 100% coverage for Health, Dental, Vision insurance 401k+ company match Annual reviews for career advancement Managed Service Provider Industry Experienc e is Required** Location Elgin, IL Salary $40,000 - $50,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Elgin, IL Job ID: BW4681 Published Date : May 9, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston