IT Manager - Digital Workplace

IT Manager - Digital Workplace Shape the future of a secure, modern and user-focused workplace As the IT Manager responsible for Digital Workplace, you will play a key role in shaping how IPCO's employees work, collaborate and access the digital tools they need every day. You will own our global Digital Workplace and ensure it supports the business with secure, reliable and effective solutions. You will set the direction for the workplace domain while working across a broad range of services, technologies and stakeholders. The role combines strategic leadership, broad ownership and regular interaction with stakeholders and users to understand real problems and continuously improve how services are delivered. What you’ll do Define and drive IPCO's global Digital Workplace strategy and roadmap Own and develop the Digital Workplace environment, including Microsoft 365, identity, endpoints, software and collaboration tools Own ServiceNow ITSM, the IT Service Portal and Service Desk, from a governance and service management perspective Own IT onboarding and offboarding, and drive automation and continuous improvement Collaborate with stakeholders such as HR, Internal Communications, Group IT and security functions Manage suppliers, contracts and service performance, including budget and cost optimisation Lead global Digital Workplace projects and transformation initiatives Who you are You understand that a successful Digital Workplace is about more than technology. You enjoy seeing the bigger picture while also getting into the details when needed, from understanding business needs and long-term direction to working through technical issues and finding practical solutions. You take ownership, enjoy creating structure in complex environments and are comfortable working with different stakeholders, technologies and external partners. You communicate clearly, build trust and combine a pragmatic approach with a genuine interest in improving how things work. Qualifications Required Degree in Information Systems, IT, Computer Science or a related field, or equivalent professional experience. Experience in Digital Workplace and IT service management, including service delivery, incident management, and continuous improvement. Good understanding of Microsoft 365 and modern cloud-based workplace services. Experience managing outsourced IT services and external suppliers Comfortable communicating in English, both written and spoken. Willing to travel, for example to our sites in Fellbach, Germany, and Sandviken, Sweden depending on business needs. Meritorious Experience with budgets, licenses, subscriptions, contracts, or cost optimisation. Experience managing Service Desk and ITSM Systems Experience with Software Asset Management and Microsoft licensing. Experience with IT security, compliance, risk management, or audit activities. Experience from global manufacturing organisations Why Join IPCO? Joining IPCO means becoming part of a global organisation where you will own our Digital Workplace domain and work closely with Group IT, Internal Communications, HR and external suppliers to shape how our employees work, collaborate and access the tools they need every day. This is a unique opportunity to define our Digital Workplace strategy and take full ownership of how it evolves. Apply today! Additional information Start date: By agreement, preferably as soon as possible Location: Flexible, Sweden / Fellbach, Germany For further information about the job scope, please contact Mats Eriksson, Head of Global IT. Email: mats.eriksson@ipco.com For HR related information about the job, please contact Fanny Renfelt Eriksson, Global HR Manager Email: fanny.renfelteriksson@ipco.com Department IT Locations Sweden, Germany - Fellbach Remote status Hybrid About IPCO IPCO is the industrial process solutions company that touches the lives of everyone, everywhere - from food to flooring, powder paint to paper, solar cells to semiconductors. We are a 650-strong global team who design, build and service innovative equipment and steel belts for businesses seeking to enable the green transition with sustainable, large-scale production. Join a company that has been leading the way in industrial processing solutions since 1901 and develop a long-term, stimulating career, with plenty of opportunities to make your mark. You’ll work in an expert team with colleagues who have a passion for performance and a commitment to innovating for the future. And you’ll develop new skills and capabilities as you help to maximize our customers’ success.