IT Specialist (Business Analysis & Systems Integration)

IT Specialist (Business Analysis & Systems Integration) Work Arrangement / Work Shift: Hybrid setup May need to support system rollouts or operational incidents outside regular working hours when necessary. Collaborates closely with cross-functional teams across the organization. Role Overview: This role is responsible for building and improving system integrations, workflows, and data flow across business tools (HubSpot, TeamTailor, Monday.com , HRIS), while also supporting day-to-day IT operations as part of the IT team. Primary focus: Systems integration and workflow automation Secondary: IT support (as part of team coverage and shadowing) What You’ll Be Doing: Build and maintain integrations between systems Design workflows and automation (Zapier, Make, or any native integration, etc.) Fix data inconsistencies across platforms Gather requirements and translate into system solutions Work with teams (TA, CS, Sales, HR) on process improvements Handle IT support tickets and assist users when needed Support device setup, troubleshooting, and IT operations Document workflows, integrations, and solutions Non-Negotiable: Strong in systems integration / APIs / automation Can translate business → system workflow Clear and consistent documentation Willing to handle IT support as part of the role Primary (70–80%): Integrations, workflows, process improvements Secondary (20–30%): IT support and operational tasks What You’ll Need: Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Business Information Systems, or a related field. 3+ years of experience in business analysis, systems implementation, or IT operations. Experience working with business systems such as CRM, ATS, HRIS, or ERP platforms. Experience coordinating with cross-functional teams and stakeholders. Background in process improvement, workflow design, or system integration projects is highly preferred. Strong analytical and problem-solving ability Excellent communication and stakeholder management skills Ability to translate business needs into technical requirement Strong organization and project coordination skills & Ability to manage multiple priorities in a fast-paced environment How You Work: We are looking for a proactive and confident candidate with strong communication skills, who can effectively collaborate with stakeholders and take initiative in delivering results. What Will Set You Apart: Experience with HubSpot, TeamTailor, Monday.com Familiar with FreshService or helpdesk tools Background in reporting or dashboards About Atticus: Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams. Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations. Who We Are: We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration , where ideas are openly shared and teamwork is valued. Our team members are proactive and confident —they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working. We foster a growth mindset , where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact. Why Join Us: At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development. Department Core - Operations Locations Philippines Remote status Hybrid