it support specialist tier kaseya msp

IT Support Specialist Tier 2 – Kaseya (MSP) Bradley, IL $60,000 - $70,000 About Looking for an IT career where you do more than just reset passwords? Join a growing MSP that invests in your development and gives you the opportunity to work with cutting-edge technologies while making a real impact on client environments. This is not a reactive helpdesk role—you will be proactively managing IT environments, optimizing security, and streamlining operations to prevent issues before they happen. If you have Kaseya experience and are ready to take the next step in your career, we want to hear from you. Responsibilities: Administer and monitor client systems proactively using Kaseya. Identify recurring issues and develop automation or standardization solutions. Manage security standards, including phishing protection, patching, and compliance. Optimize backups and hardware provisioning using Datto. Standardize onboarding processes for new clients. Collaborate with internal teams to drive efficiency and reduce reactive support. Requirements: Must-Have: Experience using Kaseya for system administration and monitoring. Strong knowledge of Microsoft 365 (Entra, Exchange, SharePoint, OneDrive). Strong problem-solving skills and ability to work independently. Nice to Have: Experience with Datto RMM, Autotask, IT Glue, SaaS Protect, and EDR. Benefits: Competitive salary: $65K-$70K+ Hybrid work setup: First month onsite, then 4 days remote, 1 day in-office. 100% employer-paid health insurance plus dental and vision. 401(k) with company match. Professional development and certification reimbursement (after one year). Flexible PTO policy. Location: Hybrid | Bradley, IL (Remote with 1 day per week in office) This is an opportunity to take ownership of your work, expand your technical skills, and be part of a supportive team that values both professional and personal growth. Apply today and take the next step in your IT career. Location Bradley, IL Salary $60,000 - $70,000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Bradley, IL Job ID: BW5870 Published Date : August 12, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston