IT Support & Systems Administration (Remote, USA)

IT Support & Systems Administration (Remote, USA) Location: Remote, USA Employment type: Contract Indicative rate: $71–$81/hr We are seeking skilled IT Support and Systems Administration professionals to provide technical assistance and support for various IT-related issues. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring smooth operation of IT systems. Candidates will work in a dynamic environment, providing both remote and on-site support as needed. This is a contract position, ideal for individuals looking to leverage their technical expertise in a supportive role. Core skills Windows Active Directory Help Desk Support Troubleshooting Customer Service Networking Microsoft 365 Desktop Support Required qualifications 2+ years of experience in IT support or related field Proficiency in Windows operating systems and Microsoft Office products Experience with Active Directory and user account management Strong troubleshooting skills for hardware and software issues Excellent customer service and communication skills Ability to work in a fast-paced environment Experience with remote support tools and ticketing systems Preferred qualifications Experience with MacOS support Familiarity with virtualization technologies IT certifications (e.g., CompTIA A+, Microsoft Certified)