IT Systems Administrator

Position Description

Valiant Solutions is seeking a highly organized, technically capable, and efficiency-driven IT Systems Administrator to support day-to-day corporate IT operations. The role will initially be approximately 80% IT operations and support, with opportunities to grow into automation, integrations, internal application development, and engineering projects over time.

We are looking for someone who can take ownership of recurring IT responsibilities, solve problems independently, improve inefficient processes, and help our internal technology function scale as the company grows.

Named one of the Best Places to Work in the Washington DC area for 12 consecutive years, Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now!

This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.

Primary Responsibilities

• Provide day-to-day technical support for employees and corporate systems.
• Manage onboarding, offboarding, account provisioning, permissions, groups, and software access.
• Support Google, Microsoft, AWS and other SaaS platforms.
• Troubleshoot authentication, browser, application, device, and access issues.
• Maintain accurate IT documentation, procedures, system records, and asset information.
• Assist with endpoint, account, license, and access management.
• Coordinate with vendors and external support when needed.
• Take ownership of recurring IT tasks with minimal supervision.
• Identify repetitive or inefficient processes and recommend ways to simplify or automate them.

Growth Opportunities

As Valiant expands its internal development and engineering capabilities, this position may have opportunities to contribute to:

• AI-enabled internal tools
• Workflow automation
• Scripting
• API integrations
• Internal applications
• Data processing and reporting
• Cloud systems
• Software and platform engineering projects

Desired Qualifications

• 1-3 years of IT support, systems administration, help desk, or similar technical experience preferred. Strong entry-level candidates will be considered.
• Development experience is not required, but an interest in automation, artificial intelligence, software, or engineering is strongly preferred.
• Strong troubleshooting and general technical skills.
• Experience administering business applications or SaaS platforms.
• Familiarity with Google Workspace, Microsoft 365, or similar environments.
• Basic understanding of permissions, authentication, networking, endpoints, and cloud applications.
• Strong organization, documentation, and communication skills.
• Ability to work independently and manage multiple responsibilities.
• Strong attention to detail.
• Demonstrated ability and willingness to learn new technologies.
• Experience with PowerShell, Bash, Python, JavaScript, APIs, automation platforms, SQL, Git, cloud platforms, or web development is beneficial but not required.

What Success Looks Like

• First 3 months: Learn Valiant's systems, handle common support requests, and take ownership of core onboarding, offboarding, and account administration tasks.
• 3-6 months: Independently manage a significant portion of routine IT operations and begin improving or automating recurring processes.
• 6-12 months: Become a dependable owner of day-to-day IT operations, reduce senior staff involvement in routine support, and begin contributing to automation, integration, or development projects.

Ideal Candidate is:

• Highly organized and dependable
• Efficiency-focused
• Technically curious
• Comfortable working directly with employees
• Able to investigate problems independently
• Interested in improving and automating repetitive work
• Looking for a role with room to grow into broader technical responsibilities

About Valiant Solutions

Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise. If you would enjoy working in a dynamic environment as part of a stellar team of professionals, then we invite you to apply online today.

Benefits Snapshot (includes, but not limited to)Valiant pays 99% of the Medical, Dental, and Vision Coverage for Full-time EmployeesValiant contributes 25% towards Health Coverage for Family and Dependents100% Paid Short Term Disability and Life Insurance Policy for Full-time Employees100% Paid Certifications401K Matching up to 4%Paid Time OffPaid Federal HolidaysWellness & Fitness ProgramValiant University – Online Education and Training PortalFSA programs for: Medical Costs, Dependent Care, Transit, and ParkingReferral Bonuses

The salary range for this position is a general guideline and not a guarantee of compensation or salary. It has been benchmarked in relation to the scope of the role, market rate, and internal equity. The salary for this role is expected to be in the $60,000 - $85,000 range. Where a candidate falls within the band can be determined based on one or more of the following: skillset, experience level, achievements, education, geographic location, security clearance, involvement in corporate tasks, and other non-discriminatory factors. In addition to the base salary, this role will include benefits as described above. Valiant reserves the right to adjust the salary range, experience requirements, and position responsibilities at any time without prior notice.

Remote Work Policy

Remote work necessitates a high level of trust in our employees. To ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant's clients. In alignment with Valiant's inclusive and engaging environment, cameras are encouraged and can be required to be on during virtual video conferences. Additionally, in alignment with the Office of the Inspector General’s effort to eliminate conflicting employment, all Valiant employees are required to disclose any current or future outside employment engagements. During onboarding and throughout employment, employees must disclose any current activities or intent to engage in outside employment or other professional activities and obtain written approval. Employees may not solicit or conduct any outside business during core business hours for Valiant Solutions and our clients.

Equal Employment Opportunity

Valiant Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, or veteran status, in accordance with applicable law.

Physical Demands

Sitting or standing at a desk for prolonged periods of time and consistent operation of a computer. Frequent communication and exchanging of accurate information via electronic communication, phones, and in person. Occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Authorization to Share Resume and Personal Information

By submitting your resume for this position, you authorize Valiant Solutions to share your resume, as well as, personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should Valiant Solutions or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.