IT Technician Level 2 (Hybrid) – Managed Service Provider About IT Technician Level 2 (Hybrid) – Managed Service Provider Responsibilities: Responsible for supporting our clients and resolving technical issues that arise within their environments Working with L3 engineers to assist with cloud migrations Managing and maintaining complex IT systems, including servers, networks, and security protocols Installing and configuring software and hardware, managing and monitoring system performance, identifying and resolving technical issues, and maintaining accurate documentation IT Technician Level 2 (Hybrid) – Managed Service Provider Requirements: MSP industry experience – minimum of 1 year Enjoys working with customers and learning from senior-level engineers Troubleshoot and resolve problems with servers Basic networking knowledge, including TCP/IP protocols and topology Ability to work independently and in a team setup with minimal supervision Experience with MSP tools and solutions such as ConnectWise or Kaseya Basic Virtualization with Microsoft Hyper-V and VMWare IT Technician Level 2 (Hybrid) – Managed Service Provider Benefits: IT Technician Level 1.5 – Managed Service Provider’s Salary: $75,000-$80,000 100 % Covered Health, Dental, Vision PTO/Holidays 401k + 6% match Work from home options Company Credit Card for Travel (gas, tolls, parking) A family-friendly environment Promotions and growth opportunities within 1 year, every year Location Salary About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Job ID: BW4432 Published Date : August 31, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston
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