Italian speaker SDA

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

ITALIAN SPEAKING SERVICE DESK ANALYST LEVEL 1 (ET84)

Location: Budapest, XI. hybrid (2/3 day in office/week)

12x5 Mon-Fri (8:00-20:00) and 6x1 Saturday (8:00-14:00)

Saturday 08:00 - 14:00

Salary: competitive

Type of employment: employee

Start: ASAP

Tasks:

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Requirements:

• A high school diploma
• At least 0.5 year of previous IT Support/HelpDesk/Service Desk Agent experience is a must!
• Italian on a business level (working/support language).
• English on a communication level (for interviews, training, and internal communication).
• Candidate needs to be to be currently eligible to work in Hungary

Advantages:

• Ability to interact with customers and provide solutions.
• Windows, Office 365, and Network troubleshooting skills.

To apply for this opportunity, please register you CV, or for more information +36 30 730 2549 Erika Bácsalmási