Italian-Speaking Customer Service (Hybrid) – Porto, Portugal

Italian-Speaking Customer Service (Hybrid) – Porto, Portugal Location: Porto, Portugal (Hybrid: 3 days office / 2 days remote) Start Date: Flexible Schedule: Monday – Friday Are you a native Italian speaker looking for a career in customer service within an international environment? Join our dynamic team in Porto and help provide excellent support to our clients while enjoying strong benefits and career growth opportunities. Key Responsibilities Provide high-quality customer support in Italian via phone, email, and chat Assist clients with inquiries, issues, and product/service guidance Maintain accurate records and manage client communication efficiently Collaborate with international teams to ensure smooth operations Contribute to continuous improvement initiatives and customer satisfaction Requirements Native or near-native Italian Good command of English (B2+) Strong communication, problem-solving, and interpersonal skills Customer-oriented mindset and attention to detail Ability to work in a fast-paced, hybrid international environment Salary & Benefits Competitive salary (depending on experience) Private Health Insurance Life Insurance Meal Allowance Hybrid working model: 3 days office / 2 days remote Opportunity for career growth and international experience Start your international customer service career in Porto, work in a diverse and multicultural team , and enjoy a supportive work environment with excellent benefits. Apply now to join us and make an impact!