Italian Speaking Tech Customer Service Advisor – Remote in Portugal

Looking for an international career while enjoying life in Portugal?

Join a leading global BPO company and become part of an international team supporting customers for a globally recognized technology brand. This is an excellent opportunity to build your career in a multicultural environment.

Location: Lisbon, Portugal

Work Model: Remote

Relocation Support: Available

What You'll Do

• Provide technical customer support in Italian and English.
• Assist customers with technical questions and troubleshooting.
• Resolve customer issues efficiently while delivering an excellent customer experience.
• Accurately document cases and follow up until resolution.
• Turn challenging customer interactions into positive experiences and build customer loyalty.
  
  
  

What We're Looking For

• Fluent Italian (C1–C2) and English (B2+).
• Tech-savvy with strong problem-solving skills.
• Excellent communication skills.
• Empathetic, patient, and customer-focused approach.
• Ability to remain calm and focused in a fast-paced environment.
• Previous customer service experience is preferred.
• Previous sales experience is an advantage but not required.
  
  
  

Salary & Benefits

• Base Salary: €1,024 gross per month × 14 salaries
• Performance Bonus: Up to €225 per month (11 months)
• Remote work from Portugal
• Paid training
• Career development opportunities
• International and multicultural working environment
  
  
  

Relocation Support

If you are relocating to Portugal, relocation support is available to help you settle into your new home and start your international career with confidence.

Working Schedule

• Monday to Saturday
• Rotational shifts between 08:00 and 19:00
• Sunday and one additional rotational day off
  
  
  

Why Portugal?

Portugal offers an outstanding quality of life, a pleasant climate, beautiful coastlines, a welcoming international community, and an excellent work-life balance. Whether you're looking to advance your career or experience life abroad, Portugal is a great place to do both.

Apply Today

If you're ready to take the next step in your career, apply today with your CV in English and join a leading global BPO company supporting one of the world's most recognized technology brands.