JIRA Administrator & Agile Coach

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Title: JIRA Administrator & Agile Coach Job Location: Glen Allen, Virginia, United States of America, 23060 Job Description: JIRA Administrator & Agile Coach (Richmond, VA) Role Summary: The JIRA Administrator & Agile Coach will lead modernization, standardization, and rehabilitation of enterprise JIRA boards across the bank while coaching teams and leaders on Agile best practices. This hybrid role combines deep hands-on JIRA administrative expertise with Agile coaching to ensure proper adoption of tools and frameworks across technology teams. Key Responsibilities: Conduct assessment of current JIRA usage and configurations. Lead rehabilitation and standardization of JIRA boards, workflows, and governance. Serve as Agile Coach for Scrum, Kanban, and SAFe teams. Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Support and coach Product Owners in backlog refinement, prioritization, and story definition. Review Azure DevOps or JIRA boards to manage sprint delivery, updating tasks as necessary. Remove impediments and proactively identify risks impacting delivery. Promote Agile best practices and coach teams on self-organization and continuous improvement. Coordinate dependencies across multiple products, teams, and stakeholders. Track and communicate team performance metrics such as velocity and predictability. Foster strong collaboration between IT, Product Owners, and business stakeholders. Support Agile transformation initiatives across the organization. Encourage a culture of accountability, learning, and continuous improvement. Create Product Status Reports in alignment with PMO standards. Required Qualifications: 5+ years JIRA Administration experience. 3+ years Agile Coaching experience. Experience establishing governance and standards. Strong communication and leadership coaching skills. Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc (A DigitalNet.Ai Company) E-mail: praveen(at)zilliontechnologies(dot)com Phone: 571-814-3745