[Job-31541] Business Analyst

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions. With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy. We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day. Responsibilities: • Analyze and document business requirements, workflows, and API contracts for a new partner-facing integration layer. • Facilitate discovery and deep-dive sessions with client stakeholders to clarify open business rules and edge cases. • Translate business rules into detailed functional specifications for the development team. • Maintain and evolve business flow documentation (process/flow diagrams with swimlanes). • Partner with the Software Architect and development team to validate that implementation matches business intent. • Track open decisions and questions, and drive them to resolution with the client's business stakeholders. • Support QA in defining acceptance criteria and test scenarios based on documented flows. Requirements: • 4+ years of experience as a Business Analyst on software integration or platform projects. • Experience writing detailed functional specs and API-level requirements for engineering teams. • Experience facilitating requirements workshops with both business and technical stakeholders. • Comfort working with process/flow diagrams (BPMN or equivalent). • Experience in mortgage, lending, or financial services (loan origination systems, MISMO, TRID/RESPA). • Fluent English (C1) — daily direct communication with a US-based client team. Nice to Have: • Experience with partner-facing, realtor-facing, or B2B2C portal products. • Familiarity with CRM platforms (e.g., Salesforce) as a source system. Our benefits include: - Premium Healthcare - Meal voucher - Maternity and Parental leaves - Mobile services subsidy - Sick pay-Life insurance - CI&T University - Colombian Holidays - Paid Vacations And many others. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.