Junior Account Management Specialist

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.

• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

We are looking for a motivated Junior Account Management Specialist to support our restaurant partners and contribute to their growth on the Bolt Food platform.

You will build relationships with restaurant partners, monitor their performance and key KPIs, and help identify opportunities for improvement. You’ll use data to prepare suggestions, support campaigns and promotions, solve day-to-day partner issues, and learn how different actions impact merchant performance.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process.

Monthly gross salary: 1,945 GEL + biannual performance-based bonuses
Probation period: 6 months
Hybrid work opportunity: Option to work remotely 1 day per week

Main tasks and responsibilities:

• Build and maintain positive relationships with restaurant partners and support them with day-to-day account, operational, and administrative questions

• Monitor merchant performance and key KPIs, helping identify trends, issues, and opportunities for improvement

• Use performance data to prepare practical suggestions and discuss potential improvements with restaurant partners and the wider team

• Support the planning, setup, and follow-up of campaigns, promotions, and other initiatives aimed at improving merchant performance

• Work closely with Operations, Marketing, Customer Support, and other teams to help resolve partner issues and ensure a smooth partner experience

• Gather partner feedback, keep account information up to date, and follow assigned tasks and initiatives through to completion

About you:

• You are comfortable working with numbers and interested in learning how to analyze KPIs and business performance

• You enjoy solving problems, looking at information from different angles, and turning your findings into practical suggestions

• You are organized, detail-oriented, and able to manage multiple tasks while following through on your responsibilities

• You are proactive, eager to learn, and comfortable asking questions, taking feedback, and developing your skills

• You enjoy communicating, building relationships, and working with different people across the business

• You have excellent written and verbal communication skills in both Georgian and English

We care more about your mindset than your background. We're looking for someone who is analytical, curious, organized, enjoys solving problems, and is excited to learn. Even if you don't tick every box, we'd still love to hear from you.

Why you’ll love it here:

• Play a direct role in shaping the future of food delivery.

• Work with some of the smartest people in the world in fast-moving, autonomous teams.

• Accelerate your professional growth with unique career opportunities.

• Take advantage of free delivery in the Bolt Food application.

• Enjoy fresh fruits in the office.

• Take care of your physical and mental health with our wellness perks.

• Enjoy various team events to get to know your colleagues.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.