Junior Administrative Assistant

About the Role We are seeking a motivated and highly organised Junior Administrative Assistant to support day-to-day business operations. This role is ideal for an entry-level professional with strong English communication skills, excellent attention to detail, and the ability to manage multiple priorities effectively. You will work across various administrative and customer-focused activities, maintaining accurate records, processing orders, responding to customer enquiries, and supporting multiple stakeholders across the business. About the Client You will be working with a professional and fast-paced organisation that values accuracy, customer service, collaboration, and operational efficiency. The team provides a supportive environment for individuals who are proactive, reliable, and eager to develop their administrative and professional skills. Ideal Profile 1 - 2 Years of experience in administration, customer service, or office support Excellent verbal and written English communication skills. Strong attention to detail with a high level of accuracy. Ability to multitask and manage competing priorities effectively. Comfortable taking direction from multiple managers and stakeholders. Strong organisational and time-management skills. Proficient in Microsoft Office, particularly Outlook, Word, and Excel. Professional, customer-focused, and approachable communication style. Ability to work independently while contributing effectively within a team. Experience with order processing, data management, or compliance-related processes is desirable. Positive attitude, willingness to learn, and strong sense of accountability. Responsibilities Conduct daily compliance calls and accurately record and maintain the outcomes. Manage and respond to customer care emails professionally and within required timeframes. Process customer orders accurately and efficiently. Cross-check information across multiple systems to ensure data accuracy and completeness. Perform regular data entry and maintain accurate and up-to-date records. Follow up on outstanding tasks and ensure they are completed within required timeframes. Provide administrative support to multiple departments across the organisation. Communicate effectively with team members, customers, and external stakeholders. Identify and escalate discrepancies or issues to the relevant stakeholders. Assist with general administrative activities and ad hoc projects as required. Maintain a professional and customer-focused approach across all interactions. How we take care of our team 💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones