Junior Billing Specialist

We are not seeking agency assistance for this vacancy. Thank you for respecting our recruitment process. About Medserv: Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams. About the role: This role involves managing outstanding medical claims on behalf of our clients, working closely with insurers and hospitals to secure payment of professional fees. The successful candidate will review accounts, investigate payment delays, and liaise directly with insurance companies, hospital personnel, clients, and their secretaries to resolve queries and progress claims. Building strong relationships with key contacts and providing excellent client service are key aspects of the role. Responsibilities: Efficient processing of various documents provided by different entities to generate invoices/claims in line with the company’s SLA Generating reports for internal and external purposes Answering internal & external phone calls from other Medserv employees, clients, hospital staff, and insurer staff - maintaining a high level of professionalism, and providing precise and accurate information Ensuring the quality of claims meets all standards given by insurance companies, clients, and hospitals - following all rules for certain clients/hospitals during the process in order to achieve maximum reimbursement and a high level of client satisfaction Establishing and maintaining good client and hospital relationships at all levels Attending and participating in training as required as well as providing training & mentorship to less experienced team members Handling insurer/hospital returns and corrections Ad hoc duties as required or assigned by manager/supervisor Requirements: Excellent communication skills in both written and verbal English Knowledge of medical terminology Strong numerical and analytical skills Good working knowledge of Excel and Microsoft Office programmes Ability to develop relationships with colleagues, management and external parties Personable, reliable person with a 'can do' attitude Results driven with excellent attention to detail Good time management skills Creates awareness of the problem, solution and action taken Available to work full-time, Monday to Friday Optional Understanding of insurance policies and reimbursement processes Knowledge of healthcare billing procedures Ability to work in fast paced environment Package and Benefits: Hybrid working option post probation Private Medical Pension contribution Maternity and Paternity leave (T&C's apply) Life Assurance Workcation options Sports Activity Subsidy Dedicated EAP Holiday Plus Scheme to purchase additional leave Professional development opportunities Regular sports and social events Healthy food with comfortable on-site recreational facilities Access to tax incentive schemes i.e. commuter schemes and bike to work Additional Info: This is a full-time, on-site position in Wroclaw with potential for hybrid options upon successful completion of probation All offers of employment are subject to a valid work permit Role commences immediately