Junior Community Specialist

Are you a passionate gamer who loves connecting with players and turning gaming moments into unforgettable community experiences?

Then you’re in the right place!

We’re looking for a Junior Community Specialist to level up our Golf Rival community, drive player-centric initiatives, and help shape the future of gaming.

If you love solving problems, creating engaging experiences, and collaborating with a multidisciplinary team to make games even better, let’s connect!

THE DIFFERENCE YOU’LL MAKE:

• You’ll make our players feel seen, heard, and motivated to join the conversation.
• You'll turn player sentiment and feedback into actionable insights that drive user-centric development.
• You'll be the voice of the players and the game, ensuring we build games for the community, with the community.

WHAT YOU’LL DO:

• Manage channel structure, permissions, and health across core Golf Rival community platforms (e.g. Facebook Groups)
• Track key channel metrics and spot opportunities to optimise channel performance
• Moderate community interactions and be the point of contact for moderator teams
• Respond to player inquiries and keep the playerbase updated on service outages and live issues
• Collect, organize, and share player feedback with internal teams, bringing it into feature development
• Build relationships with prominent community members
• Write clear patch notes, updates and announcements for core community platforms
• Translate technical news and complex features into player-friendly explanations and educational content
• Assist in running community activations and giveaways

WHO YOU’LL WORK WITH:

• You’ll be part of a multidisciplinary Player Support and Social Media team, working with the wider Marketing Team at Nordeus to align and deliver exciting player-facing campaigns.
• You’ll closely collaborate with the Game Designers and Developers on the Game Team to translate game knowledge to our global audience and bring player feedback and insights back to the team.

WE ARE A MATCH, IF YOU:

• Have a background in Marketing, Communications, Journalism, PR, Psychology, or another related field
• Have up to 1-2 years of experience in community management, social media management, or similar user-facing field
• Have strong copywriting and communication skills
• Active gamer who is familiar with online gaming spaces
• Keep up to date with the latest gaming trends and mobile games
• Are passionate about building communities and connecting with end-users

WE CAN'T WAIT TO MEET YOU, SO DON'T FORGET TO:

• Tell us about your favorite game and explain why it resonates with you in your cover letter submission.

WHY YOU’LL LOVE WORKING HERE:

• The team behind the game: transparency and trust from day one, paired with a strong sense of teamwork- that's the essence of who we are. It's not just what you do - it’s how you do it and who you do it with. With 280+ teammates from around the world, we’re on a mission to bring the joy of winning to millions.
• We make your life at Nordeus hassle-free: enjoy Nordeus provided breakfast, lunch, snacks, and beverages, a fully-equipped gym, organized sports activities (yoga, Brazilian jiu-jitsu, basketball, football), an ergonomic workstation, top-notch tech equipment (including laptop, mobile phone and bill coverage, and other tech), a kids’ playroom, a music corner, board and video games + latest consoles.
• Perks? We’ve got plenty: premium private medical insurance for you and your family, flexible working hours, take-what-you-need vacation policy, offsites abroad for the whole company, fully-paid maternity and paternity leave, employee stock purchase plan, access to L&D platforms and opportunities and many more.
• Make your mark on games played by millions: with over 300M registered users, Top Eleven is the world’s most successful football management game. Golf Rival, with more than 60M registered users, is the #2 mobile golf game, aiming to claim the top spot. With one more game in the works, we are continuing our efforts to create powerful mobile sports gaming experiences built to last.
• Meaningful career experience: work with experienced game makers and mentors who will support you from day one, helping you map a career path that's true to you.
• Impact beyond the screen: It is not just about us. We are part of something bigger than a job. We create a better future for generations to come through the efforts of the Nordeus Foundation.

GOOD TO KNOW:

• This is a hybrid, on-site position based in Belgrade.
• Our 3+2 hybrid model remains the standard - Monday to Wednesday in the office, Thursday and Friday are optional remote days. While we prefer working together from the office, we also understand that having some alone time or working from home (or some other location) can be beneficial. It’s about what works, not what’s prescribed.