Junior Customer Success Manager

We're an Advanced Tier AWS Partner operating in Europe, the US, and beyond 🚀.

Everyone here lives and breathes AWS—it's the main and only thing we do. Our mission is to help startups scale with Amazon Web Services (AWS). One half of our DNA is AWS, the other is startups.

Oh, and we're a fully remote company. 💪

Right now, we're looking for a Junior Customer Success Manager to join our team and help us grow even faster!

Curious? Read on. 👇

What You Will Do

Take care of our customers

We know customer support can be challenging, but we promise, it’s different here. 🤩 We work with amazing startups that value collaboration and trust. Our no-nonsense attitude and the high quality of our services make it easy to create strong, professional relationships.

Build trust and transparency

Our success is tied to our customers' success, and that only works with trust and transparency. You'll build trust by being honest, reliable, customer-oriented, and professional.

Onboard new customers

Startups are joining our family almost every day, and we want them to feel welcome from the start—think tea, cookies, and warm slippers vibes 🤗 (remotely, of course).

Provide consulting and answer questions. Fast.

We help our customers succeed by utilizing AWS cloud and our services. This includes consultations on AWS service usage, cost optimization, well-architected methodologies, best practices, and more. Startups value speed, so we deliver fast and effectively.

What We Expect You to Have

• At least 1 year of experience in a customer-centric role (customer success, key account management, sales, consulting, project management, or similar). B2B experience preferred.
• Very strong English and overall communication skills
• At least basic cloud computing knowledge (AWS familiarity is a big plus).
• An AWS Cloud Practitioner certification or higher would be a plus.
• Be a self-starter. We expect people to be curious, ask questions, and own their deliverables.
• Show hunger to grow as there is a clear growth pathway.

What matters most are your soft skills, eagerness to learn, and drive to grow! 📈

If you don’t tick all the boxes but are highly motivated, don’t worry—we believe motivation can make up for hard skills. 😉

What We Offer

• A competitive salary (2,000-2,500 EUR gross).
• An awesome international team to work with, featuring 0 (zero) micro-management.
• Exciting challenges and endless learning opportunities.
• Remote work—Cloudvisor is fully remote with flexible working hours and conditions.
• The freedom to test ideas, learn from successes (and failures), and grow alongside the company.
• Awesome perks—unlimited time off, allowances for your workspace and well-being, and more.
• A cool product to work with—AWS is the No. 1 public cloud in the world!

Why Cloudvisor?

• Cloudvisor = people. Your personality and soft skills matter more than just hard competencies.
• Cloudvisor = growth. We embrace challenges and adapt to changes, becoming our best professional selves.
• Cloudvisor = culture. We value collaboration, diversity, and a no-hidden-agenda approach.
• Cloudvisor = startup. Fast-paced and results-driven, we empower you to develop your best ideas.

Do you think you’re the perfect fit for our team? We have a term for our ideal hire—a true Cloudvisorian!