Junior Digital Production Associate (Madrid)

Role Description – Graphic Designer & Junior Production Associate Duration - 6 months About Greenpark Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more. Our Values As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive ’, ‘ Acting Together ’, ‘ With Kindness ’ are the values that guide us. About the Role This is an in-house role within Greenpark, dedicated exclusively to supporting our pharmaceutical client. You will be fully embedded within the client team, working solely on their projects. This means you’ll collaborate closely with their teams, gain deep exposure to a global brand, and operate as an integrated part of their day-to-day organisation. What You’ll Do 1. Email Production & Programming Build and adapt emails using Knak - the primary email and landing page authoring tool; full training provided Ensure all emails are responsive, accessible, and tested across devices and screen formats Apply omnichannel tagging accurately as required Additional proprietary tools will be used and may include, but not limited to; Test materials in Salesforce Sandbox together with brand teams, and publish to production; full training provided Deploy emails and content to production via Veeva Vault, the client’s content and data management platform; full training provided 2. Content & Asset Management Manage content and assets across local digital platforms, ensuring alignment and coherence across brands Maintain version control and file organisation across active projects 3. Quality Assurance Proof and review all deliverables before submission, checking for accuracy, brand compliance, and technical correctness Apply usability and accessibility standards, including responsiveness across devices, readability, and formatting Flag issues early and escalate where resolution requires senior input 4. Stakeholder Collaboration Work with local brand and cross-functional teams on the end-to-end creation of emails and newsletters for healthcare professionals, including simple design and email layout, internal approval, and omnichannel tagging Collaborate with the Global Omnichannel Delivery team, Marketing Company Stakeholders, and Market Innovation and Business Excellence teams Liaise with Preferred Partner Suppliers on occasion as directed Participate in project meetings to help identify upcoming production needs 5. Compliance & Standards Demonstrate understanding and consistent application of all relevant policies, procedures, and operational frameworks Ensure all content meets internal approval requirements before delivery Adhere to pharmaceutical and healthcare industry compliance standards where applicable About You Bachelor’s Degree in related design or marketing discipline alternatively in the areas of computer science or information systems. Excellent interpersonal, presentation, facilitation and negotiating skills Solid communication skills. Native Spanish and oral and written fluency in Business English Managing and driving innovation and continuous improvement Proficiency in Microsoft Office (Word, PowerPoint and Excel) HTML/CMS/JS knowledge Experience with email authoring tools such as Knak (or similar) Understanding of responsive design, accessibility, and usability principles Experience with CMS or digital content platforms Excellent communication and collaboration skills Strong attention to detail and quality control Ability to manage multiple tasks in a fast-paced environment Proactive, solutions-oriented mindset Strong organisational and time management skills Ability to work independently and as part of a team Curious and open to learning new tools and ways of working Pharmaceutical or healthcare industry experience is advantageous but not essential