Payments Team Lead

Payments Team Lead Key responsibilities: 1. Revenue Optimization Maximize payment revenue and transaction profitability across all PSPs and business units. Optimize Payment Authorization Rates (AR) by: Analyzing AR drops, blockages, and traffic distribution incidents in real time. Implementing dynamic data enrichment to improve authorization outcomes (e.g., 3DS data, network tokens, retry logic, routing rules). Mapping and evaluating new Alternative Payment Methods (APMs) for adoption and Assessing PSP revenue-boost tools (e.g., smart retries, account updater, adaptive acceptance) for ROI and implementation feasibility. Build and maintain advanced analytics tooling to support day-to-day operational decision-making (dashboards, alerting, AR/decline-reason breakdowns, per-PSP/per-MID performance views). 2. Account Management — Internal/B2B Deliver strong internal service quality to Leadtech's business units (b2b), acting as their dedicated payments partner. Own and proactively manage the payment strategy for each business unit including: PSP/APM mix recommendations tailored to each BU's traffic profile and risk exposure. Proactive communication of payment performance, incidents, and roadmap to BU stakeholders. Coordinating onboarding of new BU payment needs (new MIDs, new markets, new PSPs) end-to-end. Maintain SLAs and a structured internal communication cadence (regular business reviews, incident updates, escalation paths) with each BU. 3. Team Leadership Manage, coach, and develop two sub-teams (Revenue Optimization and Account Management), setting individual goals aligned to team OKRs. Prioritize and allocate workload across both teams based on business impact and urgency (e.g., AR performance/chargeback risk events, PSP incidents, BU escalations). Act as the escalation point between the two teams and other Payments & Risk functions (Risk Analytics, Finance, Partnerships, among others). Report team performance, blockers, and roadmap progress to the Payments & Risk Manager. 4. Cross-Functional Coordination Partner with Risk & Compliance on chargeback programs (e.g., card-scheme merchant monitoring programs) that intersect with AR and routing decisions. Coordinate with the external payment orchestration partner and PSP account managers on technical implementation of routing, enrichment, and APM integrations. Ensure Revenue Optimization initiatives and Account Management commitments stay aligned (e.g., a routing change proposed for AR gains is vetted with the affected BU before rollout). Success Metrics / KPIs Payment Authorization Rate (AR) uplift, overall and by PSP/BU. Check out rate uplift Revenue captured from newly integrated APMs / PSP performance tools vs. cost-benefit projections. Internal SLA adherence and BU satisfaction scores (Account Management). Time-to-resolution for AR incidents and traffic distribution issues. Adoption and usage of analytics tooling by internal stakeholders. Required skills: Experience 5+ years in payments, fintech, or e-commerce, with at least 5+ years in people management roles Hands-on experience with PSPs (Stripe, WorldPay, Adyen, PayPal, or similar), authorization optimization, and payment routing/orchestration. Experience working with or managing internal stakeholder relationships (account management, BU partnership, or similar internal client-facing role). Practical experience with payment orchestration — routing logic, enrichment, multi-PSP setups — Skills Strong analytical skills: comfortable building and interpreting AR/decline-reason models, cost-benefit analyses. Working knowledge of APMs, tokenization, 3DS, and dynamic routing/data enrichment concepts. Proficiency with data/reporting tools ( Excel/Sheets, BI tools such as Qlik/Tableau, Power BI). Excellent communication skills in English People management: goal-setting, coaching, prioritization across a small team. Nice to have Familiarity with card-scheme risk/compliance programs (e.g., Mastercard/Visa chargeback monitoring). Fluent Spanish Benefits WHY LEADTECH Diversified app portfolio with millions of active users in a high-growth non-gaming vertical. Mature data infrastructure: BigQuery, Looker, AppsFlyer, and a proprietary analytics stack for fast decision-making. Experimentation culture: real autonomy to propose and ship changes in production. International team, dynamic environment, and the opportunity for direct P&L impact. Competitive compensation package + benefits (flexible hours, health insurance, training). Growth and career development At Leadtech, we prioritize your growth. Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities. Work-Life balance Benefit from a flexible schedule with flextime and the option of working full remote or from our Barcelona office. Enjoy free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August so you can savor summer! Comprehensive benefits Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services). 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days! Unique Perks If you wish to come, in our office in Barcelona you’ll find it complete with free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views. Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary. Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences Sounds good? Apply now! We’re looking forward to getting to know you. Equal Employment Opportunity Employer: Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, gender identity, gender expressión and/or disabilities. All we need is your high energy, skills, and willingness to be a part of a great project! Location You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you. If you prefer to be surrounded with amazing people, our exceptional office is in Barcelona’s Blue Building, located right on the city's seafront. Besides our stunning views, you’ll enjoy our office perks such as free fruit, snacks, and coffee and you’ll also be able to take part in our Mario Kart and table tennis competitions. The personal data you provide will be processed in order to manage your candidacy for the corporate selection processes that fit your profile. If you wish, you can exercise your rights of access, rectification or cancellation by writing to our address (Avenida Litoral, 12-14, 5ta planta. Barcelona. 08005) or to the email address [email protected] . Department FINANCE, LEGAL AND PAYMENTS Remote status Fully Remote Employment type Full-time Subdivision FINANCE AND PAYMENTS - GLOBAL PAYMENTS