Junior Key Account Manager – E-commerce & Distributors

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

As a Junior Key Account Manager for the E-commerce & Distributors channel, you will play a pivotal role in one of the fastest-growing and most dynamic areas of our business. Working with leading e-commerce partners, you'll have the opportunity to shape commercial strategies, drive impactful promotional campaigns, and contribute directly to business growth.

This role offers a unique blend of strategic thinking and hands-on execution, giving you real ownership from day one while collaborating with an experienced, supportive team that values innovation, agility, and fresh ideas. If you're excited by the pace of digital commerce and want to accelerate your career in a high-impact commercial environment, this is the place to do it.

What Your Impact Will Be:

• Customer Orders & Sales Execution: Collaborate closely with buyers, cross-functional teams on the client side and internal customer service teams to secure orders and execute both short- and long-term sales plans. Ensure timely execution of all critical path milestones, aligning internal resources to meet customer expectations.
• Forecasting: Utilize internal tools and data sources to manage and refine account forecasts, ensuring maximum sales while optimizing inventory management.
• Range Planning: Contribute market-driven insights during internal presentations, helping to develop and implement impactful range plans aligned with the recommendations from the local Marketing Activation team.
• Promotional Planning & Trade Execution: Prepare and manage promotional plans, product launches, and seasonal activations in collaboration with customers and internal teams. Take ownership of the promotional budget and drive top-tier in-store and online activations.
• E-commerce Content & Visibility: Support the execution of digital shelf initiatives to enhance product visibility and customer experience. Help drive online growth by ensuring best-in-class product content.
• Cross-Functional Collaboration: work closely with cross-functional teams, primarily Marketing, Customer Marketing and Finance, to ensure seamless communication and successful execution of customer plans.
• Strategic Planning: Develop in-depth knowledge of online retailer and market dynamics in the toy industry. Lead annual account planning efforts, creating long-term strategies that align with our goals for profitable growth. Analyze sales data, customer trends, and market insights to support commercial decision-making.

What We’re Looking For:

We are looking for a highly motivated and entrepreneurial individual with a passion for account development and a proactive, hands-on approach. You’ll thrive in a fast-paced environment where building relationships, driving execution and strategic thinking are essential to success.

Skills

• Strong relationship-building and influencing skills, both internally and externally
• Strategic and creative thinker with the ability to challenge effectively
• Highly analytical with the ability to interpret data and insights
• Proven ability to work as a team player, utilizing influencing and leadership skills to make positive changes
• Highly organized but adaptable with a positive attitude to change
• Proactive and able to manage multiple tasks simultaneously under tight deadlines
• Experience of problem solving and managing deadlines under pressure
• Proficiency in Microsoft Office (Excel, PowerPoint)
• Fluent in Polish and English (written and spoken).

Experience

• 2–3 years of experience in sales, trade marketing or account support, ideally within FMCG or toys
• Understanding of sales processes, order fulfillment mechanisms, and promotional planning.
• Solid account management experience, prior experience working with online customers is a strong advantage

What We Offer:

• Gross annual salary range of PLN 153,440 - PLN 182,210
• Bonus scheme: Participation in Sales Incentive Plan (SIP) with the target of 25% of base salary, payout is determined by company and individual performance results
• Paid time off: 20 OR 26 vacation days + 2 Mattel Days (company day off)
• Hybrid working set-up
• Commuting benefits: Company car or car allowance
• Multisport Plus Card at a reduced price
• Employee assistance program: Access to Modern Health, Headspace, and Maven
• Health & dental insurance through Medicover
• Life and disability insurance
• Employee Pension Plans (savings program)
• Toy discount
• Christmas gift
• Family benefits program: 24 weeks off (for 1st caregiver) or 12 weeks off (for co-parent) fully paid on the arrival of new child, return to work program, path to parenthood, and family care leave

Mattel’s total compensation package is based on objective, gender-neutral criteria such as job grade, work location, relevant skills, and experience. This information is provided to enable informed and transparent consideration and negotiation of employment terms. If your profile is retained and we schedule an interview, we will share further details on Mattel Poland Sp. z o.o.’s total rewards package. Please note that (some of) the benefits above may change over time, due to changes in the company policy or in legislation. We will not ask about your previous salary history.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here! You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Beware of recruiting scams: Mattel will only contact you through official @mattel.com or @smartrecruiters.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy