KAM (eRetail - Italian Market)

Work model: Hybrid
Location: Sant Cugat (Barcelona)

At Candee, we are managing this opportunity for a Key Account Manager (eRetail) for Naturitas’ Italian market.

What is Naturitas?

Naturitas is an eCommerce company specialising in natural products that take care of both people and the planet: organic and ecological food, natural cosmetics, supplements, and much more.

Present in more than 20 countries, they continue to grow with great enthusiasm: exploring new markets, expanding their product catalogue and creating opportunities for new talent to join the journey.

What makes Naturitas a unique place to work?

🌱 Purpose: you will work on a project that directly impacts people’s health and wellbeing.
🌍 International scale: you will be part of a business operating across 20+ countries, with core markets and new launches underway.
⚡ Pace and autonomy: a dynamic environment where proactivity and decision-making are highly valued.

What will your team look like?

You will join the Marketplace team as a KAM. You will be joining at a particularly exciting time, as this role has been created to build a new business line within the organisation for the Italian market.

What will your mission be?

Your mission will be to identify, open and develop commercial relationships with online pharmacies and other strategic eRetail channels, driving the presence and growth of Naturitas products across new digital points of sale.

Your main responsibilities will include:

• Identifying, acquiring and developing commercial relationships with ePharmacies and other strategic eRetailers, opening up new business opportunities for Naturitas.

• Negotiating commercial agreements with partners, defining collaboration terms, margins, promotions, visibility and joint growth plans.

• Defining and prioritising growth opportunities within the online pharmacy channel, identifying new partners, markets and categories with development potential.

• Monitoring account performance through the analysis of commercial and digital KPIs such as sales, profitability, stock, sell-out, traffic, conversion, share of shelf and promotions, identifying areas for improvement and defining action plans.

• Coordinating with Marketing on the execution of promotional campaigns, digital activations and visibility initiatives agreed with partners.

• Collaborating with internal teams by bringing market and channel insights to optimise the digital presence of products and improve commercial performance.

• Working cross-functionally with Operations to ensure effective stock planning, product availability and sustainable channel growth.

• Preparing regular analyses and insights to identify improvement opportunities and support strategic decision-making.

What are they looking for?

We are looking for someone proactive, commercially minded and motivated by the opportunity to build something new. Someone with:

• Previous experience in Key Account Management, Business Development, digital sales management, or other similar sales roles.

• A strong analytical profile, with experience working with data and KPIs.

• Strong business and results orientation, with the ability to turn data into concrete actions.

• Experience working with Excel and/or Google Sheets.

• Ability to thrive in dynamic environments and evolving organisational structures.

• Autonomy, initiative and a builder mindset.

• Excellent communication, negotiation and stakeholder management skills, both internally and externally.

• Native or very high level of Italian.

• A minimum B2 level of English to communicate effectively with the team.

It would also be a plus if:

• You have experience working with online pharmacies or similar digital channels.

• You have worked with marketplaces or major eCommerce platforms.

• You have experience in categories related to health, pharmacy, wellbeing or consumer goods.

• You have experience using digital business, eCommerce or Digital Shelf Analytics tools such as Google Analytics, Looker Studio, Power BI, Similarweb, Profitero, Data Impact, Amazon Vendor/Seller Central or similar.

What do they offer?

• Flexible working hours, with the option to start between 7:30 and 9:30 and finish accordingly.

• 🏡 Flexible hybrid working model, with offices in Sant Cugat.

• Shorter working hours on Fridays and during summer ☀️

• 23 days of annual leave.

• 75% subsidised canteen 🍽️

• Personal and professional development.

• Yoga & Mindfulness classes.

What will the selection process look like?

• First things first: apply for the role 🙂.

• Semi-structured interview: if you meet the requirements, your Talent Agent will get in touch so you can ask any questions about the position and so we can start getting to know you beyond your CV.

• Interviews with Naturitas: if there is a match, you will have several interviews with the Naturitas team to get to know each other and assess the fit from both sides. You will also complete a practical exercise so they can see you in action 👩🏻‍💻.

• Throughout the entire process, you will have direct contact with your Talent Agent to address any questions or concerns.

If you have made it this far, you might be the person we are looking for. Apply now!

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