Key Account Manager

Key Account Manager - Enterprise Growth (Construction & Infrastructure SaaS)

We're recruiting a Key Account Manager for a fast-growing technology company that provides a workforce wellbeing, safety, and site culture platform designed specifically for the construction and infrastructure industry.

As a Key Account Manager, you will take ownership of a portfolio of enterprise clients, building long-term strategic relationships and driving expansion across some of the world's largest construction and data centre programmes. This is a high-impact role combining senior stakeholder engagement with regular onsite presence across EMEA.

Responsibilities

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue
• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units
• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders
• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients
• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams
  
  

About You

• 2-5+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors
• Proven track record in Key Account Manager roles focused on account growth, not just retention
• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders
• Comfortable working in a Key Account Manager role with frequent travel and onsite client engagement
• Full clean driving licence and willingness to work across construction and infrastructure environments
• Experience in construction, infrastructure, EHS, or field-base workforce solution.

This Key Account Manager role offers a competitive base salary with performance-based commission, a flexible hybrid working model, and significant autonomy to shape how key accounts are managed and grown. You'll work closely with senior leadership in a high-trust, mission-driven environment where your work directly contributes to safer, more effective construction sites globally. The culture is fast-paced, collaborative, and commercially focused, with strong visibility and influence across the business.

If you're an ambitious Key Account Manager looking to step into a strategic, client-facing role with global exposure and real impact, apply now to learn more.