korean Medical Interpreter (Remote)

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company provides multilingual customer service support in numerous languages, including Korean, across more than 29 countries. Its core services include inbound customer service, outbound lead generation, and upselling on service calls. As a fully virtual operation, Grupo Noa International offers remote opportunities for professionals who excel in communication and customer support. Team members work with diverse clients and customers from around the world in a dynamic, fast-paced environment.
Role Description This full-time remote Korean Medical Interpreter role focuses on facilitating clear, accurate communication between Korean-speaking patients and English-speaking medical professionals. Day-to-day tasks include providing real-time medical interpretation over phone or virtual platforms, ensuring that clinical information, diagnoses, and treatment plans are conveyed precisely and neutrally. The interpreter will translate patient questions, concerns, and medical histories, and relay provider instructions, consent information, and follow-up details. The role also involves maintaining confidentiality, adhering to medical and privacy regulations, and documenting interactions when required by clients. The interpreter will collaborate with internal teams to support quality standards, follow call center protocols, and participate in training to stay current with medical terminology and best practices.
Qualifications

• Strong proficiency in Korean and English, with the ability to perform accurate Medical Interpretation and Interpreting in clinical settings.
• Demonstrated skills in Translation and Simultaneous Interpretation, ensuring timely and precise communication between patients and providers.
• Solid knowledge of Medical Terminology, particularly in areas such as primary care, emergency care, and specialty services.
• Prior experience in medical or healthcare interpreting, preferably in remote or call center environments.
• Understanding of patient confidentiality, HIPAA or similar privacy regulations, and professional ethics in medical communication.
• Excellent listening skills, attention to detail, and the ability to remain calm and neutral in sensitive or urgent situations.
• Reliable high-speed internet connection, a quiet workspace, and comfort with using remote communication and call center software.
• Relevant certification in medical interpreting or formal training in healthcare communication is preferred.