Labour Law Team Leader

Labournet is a proudly South African company with over 28 years of innovation in payroll, HR, and employment legislative compliance. We are driven by our mission to change the world of work by simplifying compliance, empowering people, and delivering technology-driven solutions. Our people are the key to this mission, and we invest in them to grow, innovate, and make an impact. We are looking for a Labour Law Team Leader who will be responsible for securing, developing and maintaining client relationships. Become a strategic partner to the Labour Law base by raising the level of contact and staying visible within the base. Consulting with a high degree of industry expertise and knowledge across the Labour Law base (where required). Development and retention of team. Management and leading of the Labour Law Consulting team. Ensuring the product is delivered according to spec and clients are retained at 95%. Strategic link between the consultants and the Product Manager to collaborate on product design, etc. Management of capacity and Cost of Sales in the team (Area Focus, etc.). You will be responsible for: Staffing: No less than 75% of staff retained. Retention and personal development plans drawn up for all employees in team, taking into consideration employee career aspirations together with their current length of service, to mitigate the relevant risk whilst also discussing their career path on a quarterly basis. Job Descriptions signed off by all members of team within their first week of employment Balance Scorecards for whole team are completed by Clos of Business on the 7th working day of each month All staff members within the team comply with the relevant Career Path criteria. All salary related admin is done as per set dates and submitted to Product Manager Schedule and attend all meetings with allocated reports Spot check the quality of recommendations Client management: 95% retention of Labour Law base in team Regular check-ins with clients Contacting and providing feedback to clients based on the Client Survey. Ensuring cancelling clients are contacted and every attempt is made to save them. Billing target achieved on monthly basis Acquire a thorough understanding of key client needs and requirements Continuously proposing solutions to clients that meet their objectives Assist with Labour Law Technology Module uptake Reporting: Reporting on the team to the Product Manager, etc. Growth: Collaborate with Business Development Manager / Business Development Consultant as a Product Expert Identify opportunities in existing client base and liaise with Business Development Manager / Business Development Consultant Provide strategic feedback to Business Development Manager / Business Development Consultant Package & Remuneration: Salary: R35 139 CTC per month Benefits: As part of the Labournet team, you’ll enjoy benefits designed to support your wellbeing and career growth. These include a wellness programme that covers up to 8 family members or friends, partner discounts, structured career paths, accredited training, study assistance, retirement and group risk benefits, hybrid work options for applicable roles, as well as a suit-up and vehicle branding allowance where relevant. You'll need a customer-first mindset and the following skills to succeed in this role: Experience required: Minimum of 5 years, post article/qualification experience Minimum of 2 years experience in a Senior or Management role with experience leading a team. Qualification: B-Degree in IR/Law/HR/Industrial psychology or related field Completed all Career Path elements Why Join Labournet? At Labournet, you’re joining more than a company - you’re becoming part of a platform built to empower people and drive purpose. With over 28 years of innovation in compliance and people solutions, we invest in our employees so they can grow, make a national impact, and help shape the future of work across South Africa. What We Offer: You’ll obtain a wealth of experience and knowledge at a much faster pace than you would in an internal compliance-focused role due to our national footprint across different industries. You’ll have access to structured career paths, accredited training, performance coaching and mentorship to support your professional growth. You’ll be part of a team that drives compliance and transformation across South Africa, giving your work real purpose and impact. You’ll benefit from hybrid work options and a culture that supports work-life integration, because we believe wellbeing fuels performance. You’ll enjoy competitive salaries, holistic benefits and a lucrative sales commission policy. You’ll thrive in a collaborative, tech-enabled environment where we value output over hours and encourage innovation at every level. How We Work? Gone are the days of rigid office hours and long commutes. Our hybrid working model allows teams to co-create flexible arrangements that support productivity and personal wellbeing. Who We Are: Labournet is a proudly South African company offering integrated solutions in Payroll, Labour Law, Health & Safety, Transformation, Training, Technology and Commercial Compliance. We serve over 6,500 businesses nationwide, helping them stay compliant and competitive.