Retirement Fund Payroll Administration Team Leader

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description We're looking for a strong, hands-on leader to lead a team of payroll administrators in a highly regulated environment. This role is critical to managing the team responsible for the successful allocation of retirement fund payroll contributions and data, and for resolving unallocated deposits and over- and underpayments. In this role, you will be responsible for: Leading payroll compliance delivery in line with Section 13A requirements, ensuring contributions, payroll data, and statutory submissions are accurate, complete, and submitted on time. Managing daily payroll operations to keep workflows running smoothly, improve turnaround times, and maintain service levels across the function. Driving audit readiness and risk control by maintaining strong records, monitoring controls, and ensuring the team is always prepared for internal and external review. Leading and developing the team through coaching, performance management, and capability building to deliver consistent, high-quality results. Building strong stakeholder relationships with employers, service providers, internal teams, and regulators to resolve payroll-related issues quickly and maintain trust and compliance. Continuous improvement mindset — proactively reviewing processes to identify opportunities for improvement. Qualifications and experience Matric / Grade 12 A relevant tertiary qualification would be an advantage Experience in retirement fund administration would be beneficial Experience in process improvement and operational efficiency Proven people leadership experience Strong analytical, problem-solving, and decision-making skills Strong stakeholder management and relationship-building ability Excellent written and verbal communication skills Ability to work independently, take initiative, and lead with confidence na Skills Action Planning, Claims Management, Current State Assessment, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Policies & Procedures, Typology Competencies Business Insight Communicates Effectively Decision Quality Directs Work Ensures Accountability Financial Acumen Instills Trust Manages Complexity Education NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent Closing Date 30 July 2026 , 23:59 The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. The Old Mutual Story!