Landlord Acquisition Specialist Madrid

Company Description SafeStays International is part of The One Family, an umbrella brand specializing in elevated property investment, management, and rental services. At the core is The One Properties, which curates high-quality residential and commercial spaces for discerning clients. SafeStays operates as the luxury accommodations subdivision, providing fully managed, high-end living solutions. The company currently operates in three countries and four major cities—Madrid, Barcelona, Milan, and Miami—offering consistent quality and refined hospitality in each location. Team members join a growing international organization focused on premium experiences and professional property services.
Role Description The Landlord Acquisition Specialist Madrid role is a full-time, remote position responsible for expanding SafeStays International’s portfolio of luxury rental properties in Madrid and surrounding areas. This role involves identifying and approaching prospective landlords, presenting SafeStays’ value proposition, and negotiating agreements aligned with company standards. The specialist will maintain ongoing relationships with landlords, collaborate with property management and lettings teams to ensure smooth onboarding, and coordinate required documentation and compliance. Daily activities include conducting market research, engaging with estate agents and property owners, managing communication channels, and providing a high level of customer service to stakeholders. The role requires proactive outreach, consistent follow-up, and close cooperation with internal teams across different locations.
Qualifications

• Demonstrated experience with landlord/tenant matters and lettings, including understanding of rental market dynamics and tenancy processes.
• Background working with estate agents and property management teams, with the ability to coordinate property onboarding and ongoing oversight.
• Strong customer service skills, including relationship building, conflict resolution, and clear, professional communication with diverse stakeholders.
• Proficiency in negotiation and sales or business development, particularly in real estate or hospitality environments.
• Excellent verbal and written communication skills in English; fluency in Spanish is strongly preferred.
• Solid organizational and time-management abilities, with capacity to manage multiple leads and properties remotely.
• Comfort with digital tools and CRM systems to track landlord interactions, agreements, and property data.
• Prior experience in residential property acquisition, short-term rentals, or luxury hospitality is an advantage.
• Ability to work independently, meet targets, and collaborate effectively with international, cross-functional teams.