Lead Infrastructure Engineer- M365 Strategy & Service Optimization

Innovate in Charlotte

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Your Impact
The primary purpose of this role is to provide consultation and technical advice on technology infrastructure planning and engineering for complex or high impact infrastructure systems. This role is also responsible for working with enterprise architecture teams to develop the technical direction for infrastructure solutions within various computing environments and systems. This role leads multiple, complex and cross-functional projects simultaneously, often providing direction and oversight of more junior level engineers, and collaborates with cross-functional partners and senior leadership. This role is the subject matter expert for multiple platforms within an infrastructure engineering domain.

What You Will Do

• Translate requirements and functional specifications into technical requirements that support integrated and sustainable designs for complex or high impact infrastructure systems.
• Lead collaborative efforts with architects and engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Work closely with enterprise architects to develop and validate system design prototypes that guide architecture design.
• Lead the review and validation of technical specifications and documentation.
• Oversee the development and modification of complex infrastructure solutions within designated computing environments.
• Develop and validate complex system design prototypes, ensuring system designs adhere to company architecture standards.
• Review and/or lead the building of complex hardware and/or software configurations and prepare system components for installation to the infrastructure.
• Provide insight and direction to others creating infrastructure tests to identify system errors and ensure solutions meet functional specifications.
• Lead effort to deliver the validation and testing of components of highly complex infrastructure systems.
• Serve as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems; define and oversee the documentation of detailed standards for the introduction and maintenance of services.
• Provide insight and recommendations to inform the ongoing strategy for health and care of assigned domain(s) and/or platform(s) by identifying and maintaining technology and business-level service attributes for associated technologies.
• Evaluate new service options, identify issues and impacts, and make recommendations on feasibility, cost, and ROI.
• Estimate resource requirements for technical design and testing efforts, develop system support plans, schedules, and assignments, and manage complex project components and schedules while mitigating project risks as appropriate.
• Mentor and advise others, sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls.

Minimum Qualifications

• Bachelor’s degree in computer science, computer information systems (CIS), or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in an IT support environment with technical experience in distributed technologies and systems development
• 4 years of infrastructure engineering experience working across multiple domains, platforms, or specialty areas
• 4 years of experience leading projects with or without direct reports

Preferred Skills/Education

• Master’s degree in computer science, CIS, or related field
• Experience in an IT role requiring interaction with senior management
• Experience working in a large matrixed organization
• Experience working with third-party IT vendors and/or systems solution providers
• Experience writing technical documentation in an infrastructure development environment
• IT experience in the retail industry

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

About Us

We’re glad you’re interested in building your career with us. Lowe’s is dedicated to service, which begins with serving our associates. Lowe’s team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation.

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.