Lead Insight Analyst

Turning data into action and insight into impact.

At Retail Insight, we help retailers and brands unlock opportunities through data, analytics and actionable insight. We're looking for a Lead Insight Analyst to join our team, delivering high-impact analytics that influence commercial decisions and drive measurable business outcomes for our retail clients.

This isn't a traditional reporting role. You'll be a trusted analytics partner, working closely with internal teams and client stakeholders to translate complex data into clear, actionable recommendations that help businesses make smarter decisions.

You'll have the opportunity to work on a variety of analytical challenges, respond to bespoke business questions and deliver insights that make a real difference to our clients.

If you enjoy solving problems, building relationships and using data to tell compelling stories, we'd love to hear from you.

What you'll be doing

As a Lead Insight Analyst, you'll work collaboratively with Retail Insight colleagues and client stakeholders to deliver meaningful analysis that supports strategic and operational decision-making.

Your responsibilities will include:

• Acting as a trusted analytics partner, building strong relationships with internal teams and client stakeholders.
• Managing and delivering bespoke, ad-hoc insight requests across a range of business functions.
• Translating complex datasets into meaningful, actionable recommendations that drive commercial value.
• Identifying trends, risks and opportunities within retail performance data.
• Presenting analytical findings and recommendations to stakeholders in a clear, engaging and compelling way.
• Leading analytical projects from initial brief through to delivery, ensuring high-quality outputs and timely execution.
• Supporting and mentoring junior analysts, sharing knowledge and promoting analytical best practice.
• Collaborating with cross-functional teams to ensure consistency, quality and alignment with client objectives.
• Helping to shape and evolve our insight solutions based on changing client needs and business priorities.
• Proactively identifying opportunities to improve analytical processes, approaches and outcomes.
  

What we're looking for

You'll be someone who combines strong analytical capability with excellent communication and stakeholder management skills. You're naturally curious, commercially minded and enjoy turning complex problems into practical solutions.

We're particularly interested in people who have:

• Significant experience in data, analytics or insight-focused roles.
• Experience working with business stakeholders or external clients to understand requirements and deliver meaningful insights.
• Strong analytical and problem-solving skills, with the ability to interpret complex datasets and identify opportunities.
• A proven ability to translate data into practical, commercially focused recommendations.
• Excellent communication and presentation skills, with the confidence to engage stakeholders at different levels.
• Experience managing analytical projects and balancing multiple priorities and deadlines.
• A proactive approach, with the confidence to challenge assumptions, ask the right questions and recommend solutions.
• Experience supporting or mentoring other analysts would be advantageous.
• Experience within grocery retail, FMCG or consumer-facing industries would be advantageous.
  

Technical skills

We'd love to see experience with some of the following:

• SQL
• Power BI, Tableau or similar data visualisation tools
• Advanced Excel
• Data analysis and statistical methodologies
• Retail, sales or customer performance metrics

Some of our extras...

We believe in flexibility, growth, and taking care of our people—both in and out of the office.

Flexible Working: Enjoy summer hours and extra days off for life's big moments (including your birthday and wedding).

Generous Time Off: 26 days PTO (increasing with service), paid volunteer days, and full support for your wellbeing, including mental health resources.

Career & Learning: Access to a top-tier learning platform, career progression plans, and support to create your ideal home workspace.

Health & Financial Benefits: Comprehensive medical, dental, and vision coverage, plus a 6% matched retirement plan.

Personal Perks: Annual phone reimbursement, onsite gym access, and customisable benefits via our online platform.

Plus much more!

Our Interview Process

Our interview process may vary slightly depending on the role. We’ll always let you know what to expect at each stage and give you plenty of opportunities to ask questions along the way.

People Team Introduction and Cultural Drivers Interview

An initial conversation with a member of our People Team to learn more about you, your experience and what you’re looking for in your next role. We’ll also introduce you to Retail Insight and explain the opportunity and interview process. During the call, we’ll ask interview questions based on our cultural drivers to understand how your values, behaviours and ways of working align with ours.

Role and Technical Interview

This stage explores your experience and the skills most relevant to the role, as well as how you approach your work. Depending on the position, it may include a practical task, presentation or technical assessment. We’ll always explain what’s involved in advance.

Senior Leadership Coffee Chat

The final stage is an informal coffee chat with a member of our senior leadership team. It’s an opportunity to learn more about our business and culture, ask any remaining questions and make sure Retail Insight feels like the right fit for you.

Be your authentic self - Retail Insight is committed to promoting equal opportunities in employment. All employees and any job applicants will receive equal treatment. We actively seek to create an environment where everyone feels respected, supported, and encouraged to contribute their best work.