Lead IT Operations Engineer (gn)

Your mission Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As Lead IT Operations Engineer (gn) , you will take on a central role within the Information Systems team and actively contribute to keeping our IT infrastructure scalable, secure, and future-proof. You will drive the shift from a support-driven IT organisation towards standardised, cloud-based, and largely automated processes – while building up the deputy function for the Head of Information Systems over time. If you enjoy taking ownership, moving things forward pragmatically, and working in a professional environment with short decision-making paths, you've come to the right place. Sounds good? We look forward to meeting you. You design, plan, implement, operate, and continuously develop complex Microsoft 365 and Azure configurations (SharePoint, Teams, Exchange, Entra, Azure) – including SSO/IdP, MFA, RBAC, Least Privilege, and Access Reviews You own Incident, Problem, and Change Management based on ITIL principles and ensure SLA compliance You independently handle IT security incidents, coordinate Incident Response (EDR, M365 Defender, Compliance Center), and collaborate closely with the SOC – with a focus on information security in line with ISO 27001 You standardise, further develop, and automate IT operations processes in a cloud-only environment – including building automations and AI-supported supporting functions (self-service, workflow, scripting) You create and maintain technical documentation (systems, processes, permissions, projects), drive knowledge transfer, and establish sustainable deputy structures – with a long-term perspective as deputy Head of Information Systems Your profile You bring solid hands-on experience with Microsoft 365 and Azure (SharePoint, Teams, Exchange, Entra, Azure) and have independently planned, implemented, and operated complex M365 and cloud configurations You have a strong understanding of IT process standardisation and ITIL-based Incident, Problem, and Change Management You have experience in IT Security Operations and Incident Response (EDR, M365 Defender, Compliance Center) as well as foundational knowledge of ISO 27001 You communicate confidently in German (C1-level) and can work in English (B2-level) in a professional context Ideally, you have experience with IT process automation (scripting, workflow automation, M365 automations), cloud-only strategies, and/or initial leadership responsibilities – and you bring an interest in AI-supported supporting functions Why us? You are part of our growth journey and can actively contribute to shaping processes and your own career path Work where you are most productive: maximum flexibility supported by our modern flex‑time model and Workation Policy We value open communication, honest feedback and collaboration at eye level Through Probonio, you receive a monthly €50 voucher of your choice – plus €60 annually for your birthday Strong conditions for your company pension scheme plus capital‑forming benefits And of course, you can lease up to two bicycles or e‑bikes through us We view diversity as an enrichment to our team. That’s why we welcome all applications and especially encourage people with disabilities or other challenges to apply.