Lead People Partner

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. About the role As our Lead People Partner, you'll work closely with leaders to build a high-performance culture across Beam. You'll understand what's getting in the way of teams performing at their best, then help leaders take action, whether that's raising the bar on performance, coaching a manager, evolving a team structure or leading through complex organisational change. You'll bring strong judgement and a point of view. Using your understanding of the business, people data and what you're seeing across teams, you'll diagnose problems, challenge leaders when needed and turn insight into practical action. You'll also help turn our People strategy into reality, leading the implementation of key initiatives across the business and ensuring changes don't just launch, but genuinely stick. You will: Partner with leaders to improve team performance Build trusted relationships with senior leaders, acting as a thought partner on the people and organisational challenges affecting their teams. Diagnose what’s getting in the way of performance, using data, judgement and a strong understanding of the business to get to the root of problems. Challenge leaders constructively on team effectiveness, organisational design, management quality and difficult people decisions. Turn data, performance, attrition and ER insights into clear recommendations and action. Own key strategic initiatives and drive organisational changes and ensure roles, structures and accountabilities are set up to deliver. Raise the quality of management Coach managers and leaders to set clear expectations, give effective feedback and address underperformance early. Build manager capability through practical interventions rather than heavy programmes or frameworks. Help managers navigate difficult situations with confidence and good judgement, stepping in directly where the complexity or risk warrants it. Identify recurring management challenges and work with the wider People team to address the underlying causes. Own performance and complex people matters Own complex ER and performance casework across Beam, including investigations, grievances, disciplinaries, capability and complex absence. Work directly with managers to resolve issues pragmatically, fairly and at the right level of formality. Partner with the Associate Director of People on the highest-risk or legally complex decisions. Maintain a strong view across individual cases, spotting patterns and turning them into improvements in management practice or People processes. Embed Beam's approach to performance across probation, ongoing performance and formal capability. Strengthen how Beam operates as we grow Embed clear levelling across teams, partnering with leaders on new roles, promotions and evolving organisational structures. Hold leaders accountable for acting on engagement and organisational health issues within their teams. Bring together insights across performance, engagement, ER, absence and attrition to identify emerging organisational risks. Contribute to People strategy by bringing a close understanding of what's actually happening within teams and where Beam needs to change. About Beam Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup . Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com , Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.