Lead Product Designer, AI

McAfee is seeking a Lead Product Designer to help define the future of AI-powered consumer experiences.
As AI transforms how people work, communicate, create, and make decisions online, it is also reshaping the digital threat landscape. This role will lead the design of innovative experiences that help consumers navigate an increasingly complex world while leveraging advances in AI to deliver smarter, more proactive, and more personalized protection.
You will work at the forefront of emerging technology, designing experiences that address evolving customer needs, establish new paradigms for human-AI interaction, and bring innovative products from concept to market.
This is an opportunity for a design leader who thrives in ambiguity, enjoys shaping products from first principles, and views AI as both a transformative product capability and a powerful tool for accelerating design and innovation.
This is a hybrid role based in one of our hub locations i.e. Frisco, Texas; San Jose, CA; Newport Beach, CA or New York City. You will be expected to be in-office on an as-needed basis and will be working from your home office otherwise.

About the Role

Define Future AI-Powered Experiences

• Lead the vision and design strategy for emerging AI-powered products and experiences.

• Explore how intelligent systems can help consumers make better decisions, reduce risk, and increase confidence.

• Translate complex technologies into intuitive, trustworthy customer experiences.

• Create new interaction models that balance automation, guidance, personalization, and user control.

• Establish experience principles that can scale across future generations of products and services.

Design for Trust, Transparency, and Safety

• Develop experiences that help users understand and trust AI-driven recommendations and actions.

• Define patterns for explainability, confidence levels, transparency, and user control.

• Create experiences that help customers navigate emerging digital risks and evolving online threats.

• Design systems that balance proactive protection with user autonomy.

• Advocate for responsible, ethical, and human-centered AI experiences.

Shape Human + AI Interaction Models

• Design workflows where users collaborate effectively with intelligent systems.

• Explore emerging paradigms including AI assistants, autonomous agents, recommendation systems, and adaptive experiences.

• Establish interaction patterns for guidance, intervention, automation, and decision support.

• Help define how intelligent systems should interact with people in moments of uncertainty, risk, or complexity.

Leverage AI Throughout the Design Process

• Integrate AI-powered capabilities into research, ideation, concept generation, prototyping, content creation, and design exploration.

• Experiment with emerging tools and workflows that accelerate product discovery and innovation.

• Help establish best practices for AI-enabled design and product development.

• Foster a culture of experimentation, continuous learning, and responsible AI adoption within the design organization.

Drive Product Strategy Through Design

• Translate customer insights, technology trends, and market opportunities into product vision and strategy.

• Partner closely with Product Management, Engineering, Research, Data Science, and business leaders to shape future direction.

• Facilitate strategic conversations and align stakeholders around customer-centered outcomes.

• Influence roadmap decisions through design leadership and strong customer advocacy.

Lead Through Influence

• Raise the quality of product thinking across the organization.

• Mentor and coach designers on systems thinking, AI-enabled workflows, and strategic design practices.

• Build alignment across cross-functional teams and executive stakeholders.

• Contribute to the growth and maturity of the design organization.

Required Qualifications

• 8+ years of product design experience, or equivalent experience shaping and delivering innovative digital products, platforms, services, or AI-driven experiences.

• Proven success leading complex initiatives from concept through launch.

• Strong expertise in interaction design, systems thinking, service design, human-centered design, and product strategy.

• Demonstrated ability to influence product direction and executive stakeholders.

• Experience working across multidisciplinary teams including Product, Engineering, Research, Data Science, and AI/ML practitioners.

• Strong ability to navigate ambiguity and define solutions in emerging technology spaces.

• Excellent communication, storytelling, facilitation, and stakeholder management skills.

• Proficiency with Figma and modern design systems.

AI-Specific Qualifications

• Demonstrated experience designing AI-powered products, intelligent systems, agentic experiences, or human-AI interactions.

• Strong understanding of AI capabilities, limitations, risks, and emerging user experience patterns.

• Experience designing experiences that help users understand, evaluate, and appropriately act on AI-generated recommendations, insights, or actions.

• Proven ability to leverage AI throughout the design lifecycle, including research synthesis, ideation, prototyping, content development, and evaluation.

• Deep curiosity about how AI is changing consumer behavior, trust, decision-making, and digital experiences.

• Passion for exploring how AI can transform both customer experiences and design workflows.

About You:

• Thinks in systems, not screens.

• Thrives in ambiguity and undefined problem spaces.

• Balances long-term vision with pragmatic execution.

• Uses customer insight and data to drive decision-making.

• Simplifies highly technical concepts into intuitive experiences.

• Understands how trust is built, maintained, and lost in digital products.

• Sees AI as both a product capability and a force multiplier for teams.

• Brings curiosity, strategic thinking, and a willingness to challenge conventional approaches.

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.:

• Bonus Program
• 401k Retirement
• Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
• Paid Parental Leave
• Support and Community Involvement
• 14 Paid Company Holidays
• Unlimited Paid Time Off for Exempt Employees
• 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

The anticipated compensation for this position is USD $135,910.00/Yr. - USD $223,285.00/Yr. depending on experience and qualifications.

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