Lead Refunds Specialist

Job Description: WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. POSITION SUMMARY: Lead daily payment posting and refund operations by coordinating workloads, supporting teammates, and ensuring timely, accurate processing of payments and refunds Post electronic and manual payments, resolve payer edits, research unidentified payments, and process credit balances and refund requests Serve as the primary point of contact for payment posting and refund-related issues while partnering with leadership to improve workflows and operational performance Train, mentor, and provide performance feedback to teammates while fostering collaboration and continuous process improvement Support revenue cycle initiatives by researching complex account issues, coordinating with cross-functional teams, and ensuring compliance with reimbursement policies and procedures DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: Associate’s degree preferred or equivalent combination of education and work experience 3+ years of revenue cycle experience with strong knowledge of payment posting, refunds, EOBs, EFTs, ERAs, and payer reimbursement processes; radiology experience preferred Working knowledge of Medicare, Medicaid, commercial payer payment posting, reimbursement policies, and revenue cycle operations Strong communication, analytical, and problem-solving skills with exceptional attention to detail and the ability to work independently in a fast-paced environment Demonstrated leadership, organizational, and collaboration skills with proficiency in Microsoft Office and the ability to mentor teammates and improve operational processes WHY RADIOLOGY PARTNERS: Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. Compensation Reviews, Career Growth Opportunities Flexible Remote Schedules (Remove for onsite positions) Nashville, TN preferred, not required Generous PTO Plans and Paid Holidays Proudly Certified as a Great Place to Work for Five Consecutive Years FOR MORE INFORMATION: https://jobdescription.powerappsportals.com/RefundSpecialistLeadREFSPECLEADJune2026002/ COMPENSATION: The hourly range for this position is $xx.xx-$xx.xx. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email [email protected] to notify our team. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify .