Leadership Opportunities | Remote Customer Service
Globe Life AIL - Lisa RusselLeadership Opportunities | Remote Customer Service
& Benefits Representative
AO Globe Life | 100% Remote | Customer Service & Sales | Leadership Development | Entry Level Welcome
Location: Position is 100% Remote
Work Arrangement: Work From Home
Schedule: Full-Time Career Opportunity | Flexible Schedule
Experience: 0 Years Insurance Experience Required
Compensation: 1099 Independent Contractor | Commission-Based | Weekly Pay + Performance Bonuses
Career Track: Benefits Representative → Trainer/Mentor → Team Leader → Management
Training: Virtual Training | Licensing Guidance | One-on-One Mentorship
🌟 Start in Client Service. Develop Your Skills. Build Toward Leadership.
Looking for more than another work-from-home job?
AO Globe Life is expanding our virtual team and seeking motivated, people-focused professionals who want to develop customer-service, sales, and leadership skills while building a long-term remote career.
You’ll begin in a client-facing Remote Benefits Representative role, helping individuals and families understand available insurance benefits and financial-protection options.
As you develop experience and demonstrate strong performance, consistency, initiative, and leadership ability, you may have opportunities to mentor others, assist with training, support team development, and pursue future leadership or management responsibilities.
No previous insurance experience or management experience is required to apply.
We provide training, licensing guidance, qualified client opportunities, mentorship, coaching, and ongoing professional development.
✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Leadership Development Opportunities
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance & Leadership Bonuses
✓ Renewal & Residual Income Opportunities
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Performance-Based Advancement
Your Role Within the Organization
This opportunity begins with learning the client side of the business.
As a Remote Benefits Representative, you’ll work directly with clients while receiving support from trainers, mentors, and agency leadership.
Your initial focus will be developing proficiency in:
Customer service
Client communication
Benefits education
Relationship management
Consultative insurance sales
Virtual presentations
Enrollment procedures
Client follow-up
Organization and time management
Representatives who demonstrate strong results and leadership qualities may later have opportunities to take on responsibilities involving:
Mentorship
Training
Coaching
Recruiting
Team development
Performance accountability
Leadership
This is not an immediate salaried management position. Leadership opportunities are earned through performance and professional development.
🤝 What You’ll Do
Your day-to-day responsibilities may include:
Meet with clients through scheduled Zoom and phone appointments
Make applicable outbound calls and client follow-up
Connect with individuals interested in receiving benefit information
Ask questions to understand client and family needs
Explain available life, accident, and supplemental health insurance options
Answer questions about available coverage
Provide needs-focused recommendations once appropriately licensed
Assist eligible clients with applications and enrollment
Complete required digital documentation
Maintain professional client relationships
Conduct applicable policy reviews
Assist with beneficiary updates
Provide continued customer service
Maintain accurate digital client records
Manage appointments and follow-up
Participate in virtual training and coaching
Attend applicable team and professional-development meetings
Follow company procedures and applicable state insurance requirements
This position combines customer service, benefits education, relationship building, and consultative insurance sales.
📅 What a Typical Remote Workday May Include
Candidates should understand what the position actually looks like before applying.
A typical day may involve a combination of:
Client Outreach & Appointment Scheduling
Connect with interested clients, confirm appointments, conduct follow-up, and maintain an organized appointment schedule.
Virtual Client Meetings
Meet with clients through Zoom or phone to learn about their needs and discuss available benefit options.
Benefits Education
Explain insurance products and coverage in clear, understandable language.
Enrollment
Once appropriately licensed, assist eligible clients with applications, enrollment, and required documentation.
Customer Service
Answer policy questions, assist with beneficiary information, provide applicable coverage reviews, and maintain ongoing client relationships.
Training & Development
Participate in virtual training, coaching, product education, professional-development sessions, and leadership development.
Independent Business Activity
Manage your schedule, client follow-up, appointments, digital records, and daily activity from your home office.
📞 Qualified Client Opportunities — No Traditional Cold Calling
Representatives have access to qualified client opportunities, including individuals and families who have requested or expressed interest in receiving information regarding available benefits.
You are not required to purchase leads.
The position may involve outbound calls, appointment scheduling, and client follow-up; however, representatives are not expected to rely solely on randomly calling consumers who have never expressed interest.
The client process generally follows:
Connect → Understand → Educate → Recommend → Enroll → Support
This allows representatives to focus on meaningful conversations, client relationships, and service.
💰 Weekly Commission-Based Compensation
Please review the compensation structure before applying.
This is a 1099 independent contractor, commission-based opportunity.
This is not a guaranteed hourly or salaried customer-service or management position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal commissions
Residual income opportunities
Leadership compensation for qualifying representatives
Additional performance incentives
Individual earning potential is influenced by:
Activity
Client appointments
Production
Completed enrollments
Consistency
Follow-up
Individual performance and results
Income is not guaranteed, and individual earnings vary significantly.
Applicants should be comfortable working in an environment where compensation is directly connected to individual production and performance.
🏠 100% Remote / Work From Home
Build your career from your home office.
Client appointments, training, coaching, applications, and team communication are conducted virtually using tools such as:
Zoom
Phone
Digital enrollment systems
Online training platforms
Client-management technology
Virtual communication tools
Remote Equipment Requirements
Applicants must have:
Reliable computer or laptop
Reliable high-speed internet
Webcam
Microphone
Dependable phone capability
Quiet, professional home workspace
Computer equipment and home internet service are not provided by the company.
This opportunity is remote for eligible U.S.-based applicants rather than an international work-from-anywhere position.
⏰ Flexible Schedule + Professional Accountability
Representatives have flexibility in organizing their schedules while maintaining the consistency necessary for:
Client appointments
Client outreach
Follow-up
Training
Team communication
Professional development
Production activity
This environment is best suited for professionals who value independence but also understand that successful remote work requires:
Discipline • Consistency • Organization • Accountability • Time Management • Follow-Through
🎓 No Insurance Experience Required
Required Insurance Experience: 0 Years
You do not need previous insurance experience to apply.
Our training and professional-development process may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer-service development
Client communication
Active-listening techniques
Consultative sales training
Needs-analysis skills
Relationship-building strategies
Virtual presentation development
Enrollment systems and procedures
Digital documentation
One-on-one mentorship
Weekly coaching
Professional development
Leadership training
We provide the industry training. You bring the work ethic, professionalism, communication skills, and willingness to learn.
🎓 State Insurance Licensing Required
You do not need to already hold an insurance license when you apply.
Because the position includes discussing, recommending, and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before performing activities requiring licensure.
Licensing guidance is provided.
Applicants should be willing and financially prepared to complete applicable state licensing requirements before beginning licensed insurance activities.
📈 Leadership Development & Career Advancement
If leadership is one of your long-term goals, this opportunity provides a pathway to develop those skills through actual experience.
A potential career-development path may include:
Benefits Representative → Trainer/Mentor → Team Leader → Management → Advanced Leadership
Representatives interested in advancement may have opportunities to develop skills involving:
Coaching
Mentorship
Training
Recruiting
Team communication
Performance accountability
Team development
Business development
Leadership
Advancement is based on performance, consistency, professional development, demonstrated leadership ability, business needs, and available opportunities—not simply tenure.
Leadership and management positions are not guaranteed.
👥 Previous Leadership Experience?
Previous leadership or management experience is welcomed but not required.
Experience in areas such as:
Team leadership
Management
Coaching
Training
Supervising
Recruiting
Business ownership
Military leadership
Education
Hospitality management
Retail management
…may provide transferable skills that can support future leadership development.
However, candidates without previous management experience are also encouraged to apply.
We’re looking for leadership potential—not simply a previous management title.
❤️ Professional Support & Qualifying Programs
Eligible and qualifying representatives may have access to opportunities such as:
Medical insurance reimbursement
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Professional coaching
One-on-one mentorship
Leadership-development programs
OPEIU Local 277 representation where applicable
Virtual business technology and resources
Eligibility, production requirements, qualification periods, and other applicable conditions may apply.
✈️ Recognition & Performance Incentives
Representatives who meet applicable performance requirements may have opportunities to qualify for:
Performance bonuses
Achievement awards
Team recognition
Leadership conferences
Professional-development events
Company-sponsored incentive travel
Performance contests
Additional advancement opportunities
All incentives are performance-based and subject to applicable qualification requirements.
🌟 Required Qualifications
Please apply only if you meet the following requirements:
At least 18 years of age
Physically located within an eligible U.S. location
Legally authorized to work in the United States
Reliable computer or laptop
Reliable high-speed internet
Webcam and microphone capability
Quiet, professional home workspace
Comfortable communicating through Zoom and phone
Basic computer proficiency
Strong verbal communication skills
Ability to work independently
Strong organization and time-management skills
Willingness to participate in training and professional development
Comfortable with commission-based compensation
Willing and able to obtain the required state Life & Health Insurance License
Preferred Experience — Not Required
Previous experience in any of the following may be helpful:
Customer Service • Client Services • Member Services • Sales • Call Centers • Retail • Hospitality • Healthcare • Banking • Financial Services • Education • Administration • Recruiting • Military Service • Account Management • Training • Coaching • Management • Leadership
No previous insurance experience or management experience is required.
We value:
Communication • Professionalism • Integrity • Accountability • Coachability • Initiative • Dependability • Leadership Potential • Willingness to Learn
🌎 About AO Globe Life
AO operates within the American Income Division of Globe Life and focuses on helping individuals and working families understand supplemental financial-protection options.
Our representatives work virtually with clients while remaining connected to trainers, mentors, teammates, and leadership through technology, coaching, and professional development.
Our remote culture emphasizes:
Client service
Professional growth
Accountability
Mentorship
Team development
Recognition
Leadership development
Long-term client relationships
Performance-based advancement
Our Mission
Protect Every Child. Serve All Working People.
💻 100% Virtual Interview Process
Our hiring process is completed virtually.
Qualified applicants will first receive a career overview explaining:
Position Responsibilities • Typical Day-to-Day Activities • Customer Service & Sales Responsibilities • 1099 Commission-Based Compensation • Licensing Requirements • Training & Mentorship • Qualified Client Opportunities • Remote Work Requirements • Leadership Development
Candidates who understand the opportunity and remain interested in continuing may then participate in a live Zoom interview with our hiring team.
⚠️ Please Apply Only If You Meet the Requirements
Before applying, please confirm that you:
✓ Are physically located within an eligible U.S. location
✓ Are legally authorized to work in the United States
✓ Have the required computer, internet, webcam, and home workspace
✓ Understand this is a 1099 commission-based opportunity—not guaranteed hourly or salaried employment
✓ Are comfortable with both customer service and consultative insurance sales
✓ Are willing and able to obtain the required state Life & Health Insurance License
✓ Are comfortable working independently from home
✓ Are willing to participate in training, coaching, and professional development
✓ Understand that leadership advancement is performance-based and not guaranteed
🚀 Ready to Build Toward Leadership?
If you’re looking for a 100% remote career where you can serve clients, develop professional skills, receive training and mentorship, earn based on your performance, and work toward future leadership responsibilities, we encourage you to apply.
No Insurance Experience Required. Leadership Experience Not Required. Training & Mentorship Provided.
Apply today with your updated resume to be considered for our Remote Benefits Representative and Leadership Development opportunity with AO Globe Life.
Serve Clients. Build Skills. Develop Others. Earn Based on Performance. Lead From Home. Grow Your Future. 🚀
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.