Learning and Development Specialist

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: The Salvation Army is seeking a dynamic and experienced Learning and Development Specialist to support the design, delivery, and continuous improvement of enterprise-wide learning initiatives. This role partners closely with leaders, HR teams, and stakeholders to develop impactful, accessible, and modern learning experiences. The successful candidate will leverage best-in-class methodologies, digital tools, and data insights to enhance learning effectiveness, drive performance, and support organizational growth. This role is ideal for a collaborative and innovative L&D professional who thrives in a purpose-driven environment and is passionate about creating meaningful employee development experiences. Key Accountabilities Support and champion the organization’s learning and development strategy, ensuring alignment with business objectives. Design, develop, and maintain engaging learning content using modern instructional design methodologies. Conduct learning needs and skills gap analyses to identify development priorities. Build and manage structured learning curricula and development pathways. Coordinate end-to-end delivery of learning programs, including logistics, enrollment, and communications. Facilitate in-person, virtual, and blended learning sessions to drive engagement and knowledge retention. Monitor and evaluate program effectiveness using qualitative and quantitative data, and recommend improvements. Partner with internal stakeholders (HR, leadership, business units) to design targeted learning solutions. Manage learning systems (e.g., Workday LMS) and ensure a seamless learner experience. Stay informed on emerging trends, technologies, and best practices in learning and development and integrate them into programs. Key Skills & Experience 5–7 years of experience in learning and development, training, or organizational development roles. Strong knowledge of adult learning principles, instructional design, and learning technologies. Experience designing and delivering blended learning programs (virtual, in-person, and e-learning). Proven facilitation and presentation skills across diverse audiences. Hands-on experience with Learning Management Systems (preferably Workday). Ability to develop engaging digital learning content (experience with tools like Articulate 360 is an asset). Strong stakeholder management skills with the ability to influence at all levels. Excellent communication skills, both written and verbal. Strong organizational and project management skills with the ability to manage multiple priorities. High level of professionalism, integrity, and ability to work collaboratively in a values-driven environment. Compensation: The target hiring range for this position is $85,321.60 to $106,641.60 with a maximum of $127,982.40. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.