Learning Experience Admin Coordinator-2

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.





Salary Range:

$54,000.00 - $82,000.00 per year.



Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:

This position is expected to remain open until 10-03-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.



Job Description:

As our Learning Experience Administrator, you are the engine under the hood of our training department. In the fast-paced world of autonomous vehicles, "good enough" isn't an option—precision is. You will serve as the primary architect for our LMS, ensuring that every training initiative is deployed seamlessly, tracked rigorously, and reported accurately.

This is a high-impact, individual contributor role designed for a digital native who loves data integrity, process optimization, and supporting a world-class team of trainers from behind the scenes.

Key Responsibilities:

• Serve as the Primary Administrator for our LMS, managing user groups, course versioning, and curriculum assignments.
• Troubleshoot technical hurdles for learners and ensure the digital learning environment is frictionless.
• Audit the system regularly to ensure all training content is up-to-date and correctly mapped to specific roles.
  

Compliance & Precision Reporting:

• The Guardrail: In the heavily regulated AV industry, you are the gatekeeper. You’ll generate and analyze compliance reports to ensure 100% training completion for safety-critical roles.
• Assist in updating and maintaining team dashboards so Training Managers always have a clear view of progress.
• Maintain "audit-ready" digital records, ensuring we meet all TaskUs and client compliance standards at a moment's notice.
  

Operational Synergy:

• Onboarding Orchestration: Coordinate the digital logistics for new hire classes, ensuring every teammate has the right access and learning paths assigned on Day 1.
• Trainer Support: Act as the "right hand" to the training team, offloading administrative burdens so they can focus on high-level facilitation.
• Process Agility: Identify bottlenecks in our current workflows and propose "smarter, not harder" digital solutions to keep us agile.

Requirements:

• You are comfortable with technology and ready to dive into the Learning Management System (LMS).
• You take pride in accuracy. You understand that in a regulated industry, small details matter, and you double-check your work to ensure our data stays clean and reliable.
• You’re organized and ready to jump in where needed. When tasks change or new priorities pop up, you stay focused and can manage your to-do list without breaking a sweat.
• You have a knack for taking technical information and explaining it in a way that is simple and easy for your teammates to understand.

Qualifications:

• Experience: 6 months experience in an office, administrative, or customer support role. We are looking for someone who understands a professional environment and is ready to grow.
• Industry Savvy: Have exposure to fast-paced or detail-oriented fields—like tech, logistics.
• Tools: Expert-level proficiency in Excel/Google Sheets (vlookups and pivot tables are your best friends).

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO:

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.

Protecting You from Fraud

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:

• You will never be asked for payment information or banking information during the application or interview process.

• We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us

• Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.

We have identified several clues to watch out for to help you identify and avoid recruiting scams:

• TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.

• TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.

• If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.