Learning Management System (LMS) Manager - Boston based (Hybrid)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details:

Learning Experience & LMS Manager

The Learning Experience & LMS Manager owns the global Learning Management System (LMS) and shapes how employees learn across the organization, from digital onboarding through skills-based career pathways. The incumbent sets the strategy for the continual evolution of the LMS and its usage, leads system administration and governance, and designs modern learning programs that meet business and talent needs.

The role follows a hybrid work model, requiring 3 days per week onsite at our headquarters located at 125 Summer Street in Boston.

Responsibilities

• Own the global LMS strategy, roadmap and administration, including LMS operational activities, governance, standards and documentation.
• Bring the learner's perspective into every LMS decision, using user research, journey mapping, personas, prototyping and testing to improve the end-to-end learner experience.
• Lead the selection and implementation of new and existing learning technologies, tools, integrations and system enhancements, translating user and business needs into requirements and user stories.
• Partner with Quality and Compliance teams to support a smooth handoff from onboarding to role-specific GxP training and to support audit readiness.
• Manage training matrices, course assignments, approvals, communications and KPI reporting, and drive completion through leaders and managers, escalating when needed.
• Maintain LMS data feeds and integrations to ensure data accuracy and reliable reporting.
• Ensure course content and system functionality are tested across supported platforms, including user acceptance testing.
• Provide LMS guidance, training and support to users, administrators, global business units and subsidiaries, and drive continuous improvement based on case management data.

Profile

• Bachelor's degree in Learning & Development, Instructional Design, Organizational Development, Human Resources, Information Systems or Business; Master's a plus.
• 7+ years in L&D, including managing an enterprise LMS/LXP (Cornerstone, Docebo, Workday Learning, SuccessFactors, Degreed or similar) and designing and delivering programs in a global or matrixed organization.
• Proven experience owning LMS administration, governance and roadmaps, and leading end-to-end selection and implementation of learning technology.
• Expertise in adult learning theory and design methods
• Experience applying human-centered design to the learner experience: user research, journey mapping, personas, prototyping and testing.
• Proficiency with authoring tools, content libraries and video; experience coaching designers and SMEs.
• Demonstrated success translating L&D strategy into prioritized programs aligned to talent and business needs, with strong program management skills (communications, administration, evaluation).
• Continuous-improvement, agile mindset; strong stakeholder influence and facilitation skills.
• Desired: Familiarity with regulated environments and the onboarding-to-GxP handoff.

Pay Transparency:

The pay range for this role is:

$90,100.00-$153,300.00/Annual

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles.

Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email AskHR@Haemonetics.com.

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About Us

Throughout our history, we have earned a solid reputation for product innovation, technical expertise, and operational excellence. Today, our products, internal research and development, marketing partnerships, and product acquisitions reflect our unwavering commitment to provide safe and available blood for patient transfusions and for use in pharmaceuticals. We rely on our talented global workforce to help us achieve our mission of providing innovative medical devices that advance the safety, quality, and availability of the world's blood supply. To achieve our business goals and objectives, we are committed to attracting and retaining the best and brightest talent while offering a challenging, dynamic, and exciting work environment that offers professional growth and development.