Learning Management Systems ( Training Specialist)

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative IT solutions to the Federal Government. We are committed to excellence, innovation, and supporting mission-critical programs that serve our nation. Position Summary The Learning Management Systems (LMS) Training Specialist i s responsible for designing, developing, implementing, maintaining, and delivering engaging training solutions that support NIH/HHS Learning Management System users. This role applies adult learning principles and a structured instructional design methodology to develop high-quality instructor-led and online learning experiences. The specialist will create accessible, SCORM-compliant eLearning content using Articulate 360, facilitate live virtual training sessions, and produce documentation that supports the ongoing success of the LMS training program. Key Responsibilities Design, develop, implement, and maintain LMS training materials using adult learning principles and best practices. Follow a systematic instructional design approach for training development, implementation, maintenance, documentation, review, and approval processes. Develop interactive online learning modules using Articulate 360 (Storyline 360 and/or Rise 360). Create scenario-based learning activities and assessments that measure learner comprehension and knowledge retention. Develop SCORM-compliant eLearning modules that meet Section 508 accessibility requirements. Conduct live virtual instructor-led training (VILT) sessions, webinars, and user training. Develop and maintain training documentation, user guides, job aids, and instructional materials. Collaborate with stakeholders and subject matter experts to identify training needs and update course content. Maintain organized training records, documentation, and version control. Provide excellent customer support to LMS users while promoting continuous learning and system adoption. Minimum Qualifications Demonstrated background in adult learning methodologies and instructional design. Experience following a structured approach to training development, implementation, and maintenance, including documentation and review/approval processes. Experience conducting live virtual training sessions. Experience using Articulate 360 to develop scenario-based online learning modules. Experience creating SCORM-compliant eLearning content. Experience developing training materials that meet Section 508 accessibility requirements. Experience incorporating scenario-based assessments into online training. Excellent verbal and written communication skills. Strong interpersonal, facilitation, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Required Skills Adult Learning Principles Instructional Design Training Development Virtual Instructor-Led Training (VILT) Articulate 360 Storyline 360 Rise 360 SCORM Section 508 Compliance Scenario-Based Learning Scenario-Based Assessments Microsoft Office Suite Written and Verbal Communication Organization and Documentation Preferred Qualifications Experience administering or supporting Totara LMS. Experience administering or supporting Moodle LMS. Experience with Microsoft SharePoint. Experience with Microsoft 365. Preferred Skills Totara LMS Moodle LMS SharePoint Microsoft 365