Legal Billing Specialist | Work From Home

Do you have experience supporting U.S. law firms and a strong background in legal billing, collections, and trust accounting? We're looking for a detail-oriented professional to join our growing team!

What You'll Do:

• Run pre-bills in the firm's matter management system (LEAP) for each billing cycle.
• Review time entries for accuracy, including rates, descriptions of billable work, and administrative charges.
• Support the firm's AI billing process and help improve billing workflows in coordination with firm leadership.
• Submit pre-bills for approval, track approvals against deadlines, and escalate delays.
• Generate and send client invoices according to established billing schedules.
• Log billing errors and follow up on issues that may prevent timely invoicing.
• Apply retainer funds to invoices and report required transfers from trust to operating accounts.
• Reconcile billed and collected amounts with accounts receivable reports.
• Run matter balance reports and identify clients requiring retainer replenishment.
• Prepare replenishment lists for Firm Administrator review and attorney decision.
• Communicate with clients regarding retainer replenishments and outstanding balances.
• Follow up professionally on outstanding balances and escalate unresponsive clients.
• Maintain quarterly billable-hours, utilization, and dollars-billed reports.
• Prepare weekly and quarterly billing and utilization reports and track performance against targets.
• Maintain LEAP activity codes and rate tables and apply approved rate changes.
• Respond to billing and non-billable questions from attorneys and paralegals.
• Support billing projects, including rate-change notifications and rate analysis.
• Provide billing and accounts receivable coverage during the Firm Administrator's absence.
• Maintain confidentiality and accurate records of client and financial information.

What We're Looking For:

• At least 2 years of legal billing, bookkeeping, or accounts receivable experience
• U.S. law firm experience is required
• Knowledge of trust accounting and retainer management
• Experience with Microsoft Excel, reporting, and reconciliations
• Familiarity with SharePoint and AI tools
• Strong written and verbal English communication skills
• Excellent attention to detail and ability to manage recurring deadlines

Bonus Points If You Have:

• Experience with LEAP or other legal billing/matter management systems
• Background in legal operations, billing coordination, or law firm accounting