Legal Operations Analyst

Thank you for considering a career at Bon Secours Mercy Health! Scheduled Weekly Hours: 40 Work Shift: 8pm to 5am (Philippines) Flexibility in schedule/Shifting Primary Function/General Purpose of Position : The Legal Operations Analyst will partner closely with the entire Legal Network team, internal clients and other shared service partners such as Finance, IT, and HR to drive efficiency, innovate and improve internal client experiences.  The Legal Operations Expert supports all aspects of the information technology systems maintained by or on behalf of the Legal Network and is responsible for generating actional insights through dashboards and reporting to support decision-making across stakeholders. The Legal Operations Expert will support special projects as needed. Essential Job Functions : Partner with the leadership team to translate strategic priorities into actionable processes, systems, and workflows, to improve the day-to-day efficiency and effectiveness within the Ministry. Assist with implementing and managing all mission-critical tools and software for Legal and the Ministry including, but not limited to contract management systems, Electronic Billing, entity management, service of process and Legal Holds. Collaborate with leadership to deliver strategic and operational initiatives for the Legal Network by identifying where process improvement activities can be deployed. Collaborate with all members of the Legal Network, as well as organized-wide internal clients and other Shared Service stakeholders, to innovate and improve internal client experiences. Serves as the Co-System Administrator for technology solutions owned by the Legal Network assisting with the development of legal and workflow templates and the intake processes. Manage the creation of training modules and provide training sessions to the  Legal Network and other internal clients on systems, policies and other technologies. Mentor junior staff and contribute to team process improvements. Manage and support projects ensuring the objectives of the process improvement initiatives are understood and delivered. Performs data input, data analysis and insight generation through systems and applications Establish and maintain data and reporting frameworks with systems to enable accurate and consistent data capture Design and build dashboards and reports to generate actionable insights for internal stakeholders. Keep current on industry trends and areas of interest through the utilization of industry research and knowledge resources. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education Bachelor’s in legal studies, Healthcare Administration, Business, Health Information Management, Industrial Engineering, or a Related Field (required) Work Experience At least 3 years of experience in a legal department, law firm, large corporation, or professional services company (required) 5 years of experience in systems and process transformation and data and insights Skills Strong organizational skills Problem Solving skills Ability to develop clear process and procedures aligned with legal strategy Ability to execute strategy and implement innovative solutions to support the Ministry Strong Excel skills including experience with VBA-coding, pivot tables and formulas Microsoft Office experience Legal technology platforms experience (iManage, CounselLink, Meditract/Symplr etc) Experience building reports and dashboards Process improvement exposure Stakeholder management in matrix organizations Training or change management experience Strong documentation and workflow design skills As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Comprehensive HMO medical coverage, retirement plan and group life and accident insurance One-time Work From Home allowance, connectivity allowance, wellness allowance and role-specific allowances Paid vacation and sick leave Government-mandated benefits: SSS, PhilHealth and Pag-IBIG contributions Flexible working model with hybrid, onsite or virtual arrangements (based on role and business need) Mission-driven culture events, community outreach and service opportunities Learning and development programs, mentorship and clear career growth pathways Modern, collaborative office spaces and regular engagement and culture-building activities Benefits may vary based on employment terms and role. Department: Human Resources - Talent Acquisition - BSMH Global Business Systems It is our policy to comply with all applicable Philippine labor laws and regulations and to uphold equal employment opportunity in all aspects of recruitment and employment. All applicants will be considered for employment based on merit, qualifications, and business requirements, without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity or expression, civil status, age, disability, genetic information, nationality, or any other status protected under Philippine law. We are committed to providing an inclusive workplace free from unlawful discrimination and harassment. If you are a person with a disability and require reasonable accommodation as part of the application or selection process, please contact the Talent Acquisition Team at [email protected] . We will work with you to provide appropriate assistance in accordance with applicable laws and company policy.