THE ROLE: Security Operations Analyst (Tier 1) Job Summary: The Security Operations Centre (SOC) Analyst assists in analysing P1/P2/P3 alerts triggered by the SOC monitoring tools and to participate in the maintenance and tuning of these tools. The SOC analyst will function as a Tier 1 analyst, and act as the entry point for security incidents triage and analysis and customer requests. The Tier 1 SOC analyst will review security incident as per internal processes and escalate to the Tier 2 analyst as required. He will work with other analysts to collect, correlate, and analyse security-relevant data, and respond to threats in a timely manner. Job Responsibilities: Work with the other Tier 1 SOC Analysts, to perform analysis and triage of security incidents and threat activity Provide support and cooperate with other members of the SOC team Be responsible to manage his time and the assigned tasks Regularly and promptly carry out the ticket management tasks Monitor the security ticket dashboard to make sure that customer SLA are not breached Staying up to date with emerging security threats Communicate effectively with customers, teammates, and management Monitoring and management of SIEM infrastructure Monitor the service ticket board and ensure the tickets are managed and responded in line with SLA Escalate false positive incidents to L2 Analyst for fine tuning Provide feedback to help automating common recurring tasks Create monthly customer reports Review vulnerability scans results Required Skills: Requires background in at least 2 of the following domains: ethical hacking, incident response, forensic analysis, security engineering, incident analysis and investigations At least 1 years’ experience in managing working in Security Operations Centre with a Security Incident & Event Management (SIEM) Experience on SIEM technology, preferably on Microsoft Sentinel Experience in incident analysis, detection and response Knowledge of network and server security products, technologies, and protocols Knowledge of security devices such as Firewall, IPS/IDS, Web proxy Good OS knowledge such as Windows and Linux Security certifications (CompTIA Security+, CEH, Microsoft SC-200) preferred
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