Job Title:
L2 IT Support Engineer
Contract: Permanent
Location: Limerick
Overview:
Ergo are seeking an
L2 IT Support Engineer
for a permanent role in our client site in Limerick.
In this exciting and challenging role you will join a high-performing team supporting some of Ireland’s biggest companies on the MS Cloud stack (O365 / Azure).
You will work at the leading edge of IT engineering projects in Ireland and forge a career at a 5-time
Microsoft Country Partner of the Year
and
current VMware POTY
winner
.
In addition to an exciting technology stack and great environment we offer
hybrid
work,
pension
,
health
insurance, training incentives and
bonuses
that reward self-starters who want to develop their skills and careers.
What will you do?
Provide remote and desktop support to local users on Microsoft stack
Get involved in project work
IT Administration and troubleshooting of Windows Server environment
System backups and storage
Network monitoring and support
Server / Desktop Virtualisation
You should have experience in some / all of the following?
Management of M365 (supporting Teams, Exchange, One Drive etc.)
Management of MFA
Supporting and setting up Mobile Devices (MDM)
Active Directory, Domain Controllers, group policies, DNS
Good understanding of backup and restoration methods
Windows 10 configuration, operation and management
Windows Server 2012/2016/2019 administration and maintenance
The following experience is a real advantage:
Virtualisation (VMWare or Hyper-V)
Citrix Support or Administration
Microsoft System Centre Suite (SCOM, SCCM. SCORCH)
Azure Administration/Configuration
Professional certifications