Licensing & Credentialing Specialist

LICENSING & CREDENTIALING SPECIALIST

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country, and recognized on Inc. 5000’s list of fastest-growing companies in the U.S. As Aeroflow has grown, our needs to curate an amazing employee environment and experience have grown as well. We’re working hard to ensure that Aeroflow remains a premier employer in Western North Carolina, thus bettering the everyday lives of the employees that work so hard to service our patients.

The Opportunity

Within Aeroflow, the Credentialing and Licensing team supports the organization’s ability to deliver uninterrupted services to patients by ensuring payer credentialing, enrollment, and compliance requirements are met across Aeroflow Health and its subsidiaries. The team works closely with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets to support growth initiatives and ongoing operations.

The Credentialing and Licensing team plays a critical behind-the-scenes role, ensuring Aeroflow maintains strong payer relationships, accurate documentation, and compliance with complex regulatory requirements. This work directly supports Aeroflow’s ability to expand into new markets and continue serving patients without disruption.

This role is primarily based in our Asheville, NC office. While collaboration happens in person, the team operates with flexibility, and a hybrid schedule is preferred.

Your Primary Responsibilities

We are currently seeing a Licensing & Credentialing Specialist. The Licensing & Credentialing Specialist is responsible for ensuring the company meets all industry standards to practice by managing the end-to-end verification and enrollment process for all medical equipment licenses (renewals & new submissions). The Licensing & Credentialing Specialist also participates in special project research and enrollment processes related to new offerings. The Licensing & Credentialing Specialist plays an important role in ensuring continued services are available with payors by completing and submitting all necessary documentation in a timely fashion. The Licensing & Credentialing Specialist reports to the Sr. Credentialing & Licensing Manager/Paralegal and works closely with the Provider Relations, Emerging Markets, Facilities, Compliance and Legal teams.

In this role, the candidate can expect to:

• Manage and submit all medical equipment license applications for Aeroflow Inc. and its subsidiaries

• Monitor license expiration dates to proactively manage renewals

• Maintain accurate and comprehensive data and documentation, digital and hard copy, for licensing and credentialing responses
• Work interdepartmentally to support the Corporate Development and Emerging Markets departments’ contracting and compliance efforts through licensing and credentialing
• Lead special project research and provider enrollments for new opportunities

Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance. Maintain HIPAA/patient confidentiality. Other job duties assigned.

Skills for Success

• High level of precision in reviewing documents to avoid compliance errors
• Strong organizational skills with the ability to manage multiple, detail-heavy tasks simultaneously and independently
• Proven ability to follow complex processes accurately and consistently
• Proactive communication style, including comfort with follow-up via email and phone
• Ability to maintain high levels of accuracy in documentation and data entry
• Strong written communication skills and attention to detail
• Ability to learn new systems, rules, and requirements quickly
• High level of discretion and integrity when handling sensitive or confidential information

Required Qualifications

• Associate or bachelor’s degree
• Experience working with licensure or in regulated or compliance-sensitive environments
• Proficiency with Microsoft Office and Google Workspace, including spreadsheets and database-style tools
• Strong time management skills and reliable follow-through
• Regular and reliable attendance as assigned by your schedule

You Might Also Have

• Prior experience in healthcare, credentialing, enrollment, or payer-facing roles
• Familiarity with database-driven tools such as Microsoft Access or similar systems
• Background in legal support, compliance, or operations

What We Look For

We are looking for a highly motivated individual who:

• Is an organized self-starter with superior project management skills
• Has excellent logical reasoning and analytical ability
• Learns quickly and adapts well to changing requirements
• Communicates clearly and professionally
• Values teamwork, accountability, and integrity

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• Inc. 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We value transparency and candidate safety throughout the hiring process. Aeroflow recruiters may reach out through platforms such as LinkedIn or Indeed; however, all interviews and/or offer coordination and sensitive information requests will occur only through our official communication channels. You will never be asked to provide personal data outside our secure application portal, and all interview or offer details will come from an @aeroflowinc.com email address. We do not conduct interviews via text message or instant-messaging apps. If you have concerns, please contact our Talent Acquisition team for verification