Loan Officer - Massachusetts

Loan Officer - Massachusetts (1516) Apply Overview Salary Range $50,000.00 - $125,000.00 Commission/year Education Level High School Travel Percentage Up to 10% Category Sales Apply Description Position Summary At NewFed Mortgage, we take pride in delivering “Mortgages for every stage of your life.” Our family-focused culture centers on the human experience behind every home purchase. Whether it’s a first-time buyer or a seasoned investor, we strive to be a trusted, lifelong partner guiding clients through the complexities of homeownership. We’re looking for a dedicated Mortgage Loan Officer who approaches each client with empathy and expertise. In this role, you’ll work closely with borrowers to understand their unique financial goals and navigate the mortgage application process—from gathering and verifying information to submitting applications for underwriting and processing. Success here means building strong, lasting relationships with both clients and referral partners, always putting people first. Key Responsibilities: Meet with potential borrowers to assess their financial situation and homeownership goals. Clearly explain the differences and approval requirements of various mortgage products, recommending options tailored to each client’s needs. Assist clients in completing mortgage applications (1003s), reviewing all documents for accuracy and completeness. Verify and analyze credit reports, income, assets, and other financial information. Maintain proactive and transparent communication with clients throughout the loan process, providing updates at key milestones. Stay informed on local real estate trends, lending rates, regulatory changes, and lending best practices. Cultivate and maintain strong relationships with realtors, builders, developers, and other community partners to promote lending services. Perform additional duties as assigned. Supervisory Responsibilities: May assist with onboarding and training new Mortgage Loan Officers as needed. Qualifications Skills and Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree in finance, accounting, business administration, or a related field preferred Active Mortgage Loan Originator (MLO) licensure through the NMLS 1+ year experience in banking, mortgage lending, or a related field required Solid understanding of Conventional, FHA, and VA loan guidelines, with experience in both purchase and refinance loans Familiarity with Non-QM, Jumbo, Bond, and DPA loan programs is a plus Proficiency with Microsoft Office Suite required; experience with Encompass LOS software preferred Excellent verbal and written communication skills Commitment to delivering exceptional client service and maintaining confidentiality Ability to work flexible hours, including after-hours and weekends, to support clients as needed Physical and Work Environment Requirements: Must be able to work for extended periods at a desk using a computer, telephone, and other standard office equipment. Must have access to a quiet, professional remote workspace with reliable high-speed internet for remote workdays. Occasional travel to meetings, training sessions, or company events may be required. Must be able to lift up to 20 lbs occasionally for tasks such as transporting files, office supplies, or marketing materials. Flexibility in schedule may be needed to meet client needs. Regular interaction with team members, clients, and leadership in both virtual and in-person settings is expected. Compensation & Benefits: Commission: This is a commission-based position, paid in basis points (bps) on closed loan volume, with the opportunity to receive company-provided leads to supplement self-generated volume. Wage Disclaimer: The wage range listed for this position represents NewFed Mortgage’s good-faith estimate of the range of possible compensation at the time of posting. Actual compensation may vary based on factors such as experience, education, skill level, and location. Benefits Eligibility: Full-time employees are eligible to participate in NewFed’s benefits package and 401(k) plan on the first of the month following 30 days of employment. 401(k) Plan: Includes a company match to support long-term financial goals. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NewFed Mortgage is an Equal Opportunity Employer.