Logistics Coordinator

Work Setup: Remote

Employment Type: Full-Time

Equipment: Bring-Your-Own Device (BYOD - Windows 11OS)

The Logistics Coordinator is responsible for coordinating the movement, tracking, and documentation of shipments and inventory, ensuring timely and accurate delivery of goods. This role communicates with vendors, carriers, and internal teams to resolve logistics issues and support supply chain operations.

What does a day in the life of a Logistics Coordinator look like?

• Coordinate the scheduling, tracking, and documentation of inbound and outbound shipments

• Communicate with vendors, carriers, and internal teams to resolve shipping or delivery issues

• Maintain accurate records of shipments, inventory, and logistics documentation

• Monitor shipment status and proactively address delays or discrepancies

• Support inventory reconciliation and reporting activities

• Ensure compliance with shipping regulations and company logistics policies

• Assist with cost analysis and vendor performance tracking

• Adhere to company policies and procedures

• Meet or exceed performance targets for related KPIs

• Continuously improve knowledge of logistics processes, systems, and supply chain practices and best practices through training and learning initiatives

• Collaborate with other departments as needed

• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times

• Perform other duties as assigned

  
  

What are the required qualifications of a Logistics Coordinator?

• Minimum of one (1) year of experience in logistics, supply chain, or transportation coordination
• Strong organizational skills, with the ability to manage multiple shipments and priorities simultaneously
• Working knowledge of logistics or inventory management systems
• Strong written and verbal communication skills, with the ability to coordinate with vendors and carriers
• Strong attention to detail, with the ability to identify and resolve shipping discrepancies
• Ability to work under time pressure to meet delivery deadlines
• Basic understanding of shipping regulations and documentation requirements
• Proficiency with spreadsheets and logistics tracking tools
• Experience working within an outsourced services environment, a plus

Ninja Perks and Benefits

• Competitive compensation

• HMO activated on your 1st day

• Remote

• Adherence to government-mandated benefits

• Retirement Savings Program with Company Matching

• Life Insurance

• Generous Paid time off + birthday leave

• Opportunities for skills training and professional development

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Disclaimer:

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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