Logistics & Customs Clearance Specialist

Work remotely for an US based company and join our growing Operations team!

About Us:

Let's Live Better!

Vive Health is a growing company specializing in providing high-quality and affordable medical equipment. We strive to separate from the pack and become your trustworthy and affordable online medical equipment store; providing products that you’d be proud to use yourself, and give to your loved ones or patients.

At Vive Health, we are dedicated to enhancing the lives of our customers. Our focus is on providing support for individuals recovering from injuries, managing their health, or caring for loved ones. We strive to empower them with the tools and resources they need to feel confident and in control of their well-being.

As a Top 50 Amazon seller in the USA, we have designed and developed multiple specialty brands to demonstrate our commitment to supplying you with the very best product options.

About the role:

We are looking for a detail-driven Logistics & Customs Clearance Specialist to manage our US import documentation and support day-to-day supply chain operations. In this role, you will handle customs filings directly—eliminating third-party broker fees—and keep cargo moving smoothly from origin ports to final delivery. You will bridge the gap between carrier coordination, regulatory paperwork, and inventory tracking to ensure accurate, cost-effective import management.

Who you are / What you bring:

The most successful Logistics & Customs Clearance Specialist will be highly organized, reliable, and possess a strong problem-solving mindset. They bring a proactive, steady work ethic to their day-to-day execution, thriving in remote environments that demand meticulous task management and clear English communication. They excel at managing multi-step workflows independently, taking full ownership of administrative tasks, and resolving shipping delays before they impact delivery timelines.

Responsibilities:

• Prepare, submit, and review in-house US customs clearance documentation accurately to prevent port holds and unnecessary fees.
• Track international shipments end-to-end from departure through warehouse receipt, proactively resolving cargo holds or documentation errors.
• Organize and maintain supply chain compliance files, including commercial invoices, bills of lading, and packing lists.
• Execute daily operational logistics tasks, including carrier scheduling, inventory tracking, and shipping log updates.
• Communicate directly with ocean freight carriers, forwarders, and drayage partners to ensure predictable delivery schedules.
• Identify workflow bottlenecks to accelerate documentation turnaround times and reduce transit costs.

Qualifications:

Required

• Bachelor’s degree or equivalent work experience in business administration, logistics, or related field.
• Professional working proficiency in spoken and written English.
• Strong self-direction, high task ownership, and exceptional attention to detail.
• Proficiency with Google Workspace / MS Office (Excel, Sheets) and quick adaptability to digital logistics portals.

Preferred

• Exposure to US-based e-commerce, retail, or distribution operations.
• Basic familiarity with US Customs import documentation or HTS tariff codes.

Our Mission & Products:

Watch Our Mission

https://www.youtube.com/watch?v=cC6eqo-0LHc&ab_channel=ViveHealth

https://www.youtube.com/watch?v=TJX9J-m4UhE&ab_channel=ViveHealth

For More Info On Our Products and Services

https://www.coretechortho.com/

https://www.youtube.com/@ViveHealth

Visit our website at www.vivehealth.com to learn more.