Logistics Manager

Logistics Manager About us 💙 Implicity is a digital MedTech, that brings outstanding innovations to cardiologists, thanks to Big Data and Artificial Intelligence. Thanks to our leading cardiac remote monitoring platform, it’s way easier to manage data and predict patient issues, so that cardiologists can bring the best care at the best time. To put it simply, when you join Implicity, you’ll contribute to save lives with us 💓🩺 Dr Arnaud Rosier (cardiologist and AI researcher) & David Perlmutter (engineer and entrepreneur), co-founded Implicity in 2016. 10+ years later, a French Start-Up / Scale-Up 🐓 is a real game changer in the healthcare market, literally shaping the future of cardiology. 250+ hospitals / medical centers are already using our solutions, covering 100 000+ patients. 👩🏻👨🏿👱🏻 At Implicity, you will find the greatest experts in data science, engineering, clinical, regulatory, IT, sales, customers success, etc. working together. This amazing team already managed to make Implicity a clear European leader, and we will very soon do the same in the US market. In a nutshell, thanks to Implicity: 🏆 Patients get a far better care 🏆 Doctors’ life is far easier, they can have a far better focus on prevention/treatment, and not admin/data burden 🏆 Healthcare payers (Social Security in France) eventually pays a far lower price (preventing/monitoring instead of treating/hospitalizing) It can start as soon as you can! Job and recruitment context ⭐️ Opening line ⭐️ Implicity keeps growing: more centers, more patients monitored, more challenges to take on and we are growing the team that makes it happen. The logistics chain between our connected medical devices and the patients and medical centers who rely on them holds a key place in that: it is what turns remote monitoring into reality, every day. 🤝 Reporting Structure Direct Report: Anne (Head of Customer Success EU). Collaboration: You lead the logistics team, and work daily with Customer Success, Sales, Finance and the Tech/Product teams. 🧠 Your missions As Logistics Manager , your core mission will be to run the end-to-end operational chain behind remote monitoring , from device logistics to telemonitoring billing and to structure it so it scales : clear processes, clear priorities, and a team that runs them autonomously. You will: In the operations, with your team: Operate and drive device logistics end to end: orders, deliveries, returns and stock management of the connected devices used to remotely monitor heart failure patients, in close collaboration with Customer Success and Sales. Process and coordinate the telemonitoring billing cycle: from patient billing through to handling rejections from the French authorities, monthly, using our internal tools and working hand in hand with Finance and Tech. Guarantee billing data quality: make sure the data required for billing on the Implicity platform is complete and up to date - including the administrative and insurance information that conditions reimbursement - and put the right controls in place to secure reimbursement. On the organization, one step back: Structure the scope: build the target vision, break it down into an operational roadmap, prioritize, document and drive process change (including tooling and automation). Lead the team: organize it, support its development, and act as the escalation point on complex cases. Improve the logistics chain: raise the standard on how devices are handled and reconditioned: turnaround time, traceability, quality of what goes back into circulation and drive those improvements as projects, with Customer Success and Tech. 🥇 Your Profile and Mindset Experience Profile Seniority & Experience: You have already held a logistics / supply chain / operations lead or manager role — this is not a first management experience. You have owned a scope, not only executed within one. Education: Higher education in logistics, supply chain, operations or business. Languages: Confortable speaking both French and English. Sector Experience (Bonus): MedTech, healthcare or medical devices, any environment involving reimbursement or third-party payer billing, startup or scale-up experience. Mindset and Soft Skills Structured and rigorous: You organize, prioritize and document — you are the person who turns an implicit process into an explicit one. Project management: You run several workstreams in parallel, with deadlines, stakeholders and real follow-through. Comfortable with change: You pick up a new tool quickly and treat change as part of the job, not as an obstacle. Clear communication and step-back mentality: You make your scope legible to Customer Success, Sales, Finance and Tech, and you can zoom out to build the target picture then zoom back in to make it happen operationally. A Note on Applying: We are looking for an experienced Logistics Manager, but we know the perfect candidate doesn't exist. If you believe you possess the core required experience and strongly align with this mindset, we highly encourage you to apply. Recruitment process 📞 1st HR Contact with Astrid or Margot (Talent Acquisition) – 30-45 min - G-meet 👥 Job / Manager Interview with Anne (your future manager) – 60 min - G-meet 🤝 Meet the Team – 30-60 min - On-site or Remote 🤖 Fit Interview with Lucie (COO) - 45 min - On-site 📞 Reference Check & Offer (usually follows within 72 hours 🤞) Depending on your availability, the recruitment process should last less than 3-4 weeks. General information 💰 Salary For this job (full-time), you have a base salary depending on your experience between 47k to 50k€ per year Eligible for stock option (BSPCEs) according to the company's existing rules 👍 Benefits Health care plan: Alan (50% employer) Luncheon voucher: 9€ (50% employer) Transport: 50% of your pass OR sustainable mobility pass 📍 Remote work & Location 3 days per week (progressively) Location: 29 rue du Louvre, 75002, PARIS Département Customer Success Locations Paris Remote status Hybrid Yearly salary €47,000 - €50,000 Employment type Contract About Implicity Our mission is to improve clinic operations and the standard of care by harnessing the full power of data. Implicity aspires to transform cardiology practice and design predictive solutions for tomorrow by combining a state-of-the-art software technology with datascience, machine learning, and artificial intelligence. We combine our cutting-edge technology, our unique user-centric design and our regulatory knowledge to drive innovation in medical centers all over the world. Founded in 2016 Coworkers +100