Luxembourg Business Performance Expert (mfn)

Department: Customers, Innovation & Digitalisation | Location: Luxembourg | Contract: Permanent | Job Requisition N° 20146 Your tasks You analyse, optimise and continuously improve end-to-end business processes using Process Management and Process Mining tools You identify process improvement opportunities and implement automation solutions, including RPA, to enhance efficiency and performance You develop dashboards, reports and KPIs to monitor process performance, data quality and business results You manage process improvement initiatives from business case definition through implementation, ensuring alignment with business objectives You support business stakeholders in modelling, documenting and maintaining business processes and other relevant documentation You provide training and coaching on Process Management, Process Mining to ensure successful adoption You collaborate with business, IT and project teams to deliver sustainable process improvements You define and implement modelling conventions You ensure application ownership of following tools : Process management, Process mining Your profile You hold a Master's degree in Business, Information Systems, Engineering or a related field You have at least 5 years of experience in Process Management, Business Process Improvement, Process Mining or a similar role You demonstrate strong analytical skills and enjoy transforming data into actionable business insights You are familiar with process modelling, performance management, reporting tools, and ideally process automation (RPA) Knowledge/Certifications in Project Management, Design Thinking and LeanSixSigma is considered as an advantage You communicate effectively with both business and technical stakeholders and enjoy working in a collaborative environment You are fluent in English and have a good command of French and/or German and/or Luxembourgish What we offer The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region A multicultural and international working environment that encourages diversity and inclusion A competitive salary with many additional benefits (e.g. pension plan, additional health insurance, private parking, company restaurant, meal vouchers, car allowance, etc.) Continuous learning and development career path adapted to the needs of each employee Hybrid working mode with the possibility to work from home and 34 days off per year For external applications, a recent copy of the police record will be requested if you are invited for an interview. Job Segment: Business Process, Project Manager, Sustainability, Work from Home, Bilingual, Management, Technology, Contract, Energy