Manager, Account & Relationship Management - Regional Director, Nursing Education Field Sales - Remote GA or FL

LOCATION: Remote home based and residing in Atlanta, Georgia metro or residing in larger cities in Florida such as Orlando or Fort Lauderdale to support regular, in-person customer visits throughout the territory.

This is a field-based sales position serving colleges and universities with nursing programs across a defined geographic territory.

OVERVIEW

The Regional Director, Nursing Education Field Sales leads a team of field-based sales professionals responsible for driving revenue growth, expanding institutional partnerships, and improving customer outcomes across an assigned region. This leader develops and executes regional sales strategy; coaches the team to achieve revenue, pipeline, and adoption goals; and builds senior-level relationships with nursing faculty, program directors, deans, administrators, and other academic decision-makers. The role requires strong leadership, disciplined execution, accurate forecasting, and effective collaboration with enterprise accounts, implementation, training, marketing, product, and customer success teams.

RESPONSIBILITIES

• Develop and execute a regional sales plan aligned with company revenue, growth, retention, and market-share objectives.

• Lead, coach, and develop field sales representatives through regular field travel, account reviews, pipeline reviews, and performance discussions.

• Establish clear expectations, territory priorities, and accountability for prospecting, opportunity advancement, adoption growth, implementation readiness, and customer retention.

• Build and maintain executive-level relationships with nursing program leaders, faculty, administrators, and institutional stakeholders.

• Guide the team in selling consultatively across the curriculum, connecting educational solutions to program goals, student outcomes, faculty needs, and institutional priorities.

• Ensure opportunities, activities, forecasts, contacts, and account plans are complete and accurate in the customer relationship management system.

• Monitor regional performance, identify risks and opportunities, and implement timely action plans to close gaps.

• Partner with enterprise account managers and other sales leaders to coordinate account strategy, clarify ownership, and deliver a consistent customer experience.

• Collaborate with marketing, product, training, implementation, and customer success teams to support effective positioning, adoption, onboarding, and ongoing use.

• Provide competitive and market intelligence, including emerging customer needs, competitor activity, product feedback, and regional trends.

• Recruit, onboard, retain, and develop a high-performing, inclusive sales team.

• Manage regional travel and expenses responsibly and in accordance with company policy.

• Represent the organization at customer meetings, conferences, industry events, and internal leadership meetings.

QUALIFICATIONS

Education: Bachelor’s degree or equivalent combination of education and relevant experience.

Required Experience:

• 5+ years of experience in field sales, account management, or business development, including at least 2+ years of experience leading sales professionals.

• Demonstrated success achieving revenue and growth goals in a complex, consultative sales environment.

• Experience managing a sales pipeline, forecasting accurately, and using a customer relationship management platform to drive execution.

• Ability to travel regularly throughout the assigned region and attend national meetings as required.

Preferred Qualifications

• Experience in nursing education, higher education, educational publishing, healthcare education, or education technology.

• Knowledge of curriculum-wide solutions, assessment and testing products, digital courseware, and implementation requirements.

• Experience leading a geographically dispersed field sales team.

• Established relationships with nursing education leaders or professional associations.

• Advanced degree in business, education, nursing, or a related field.

Measures of Success

• Achievement of regional revenue, growth, retention, and market-share goals.

• Healthy pipeline coverage, accurate forecasting, and consistent sales-process execution.

• Growth in strategic institutional and curriculum-level partnerships.

• Effective customer onboarding, adoption, and long-term account health.

• Improved team capability, productivity, engagement, and retention.

• Strong cross-functional alignment and timely resolution of customer issues.

Skills and Competencies

• Sales leadership: Ability to set direction, translate strategy into action, and hold the team accountable for measurable results.

• Coaching and talent development: Skill in observing performance, delivering clear feedback, building capability, and addressing performance gaps promptly.

• Strategic account planning: Ability to assess complex institutions, identify decision-makers, prioritize opportunities, and coordinate resources.

• Consultative selling: Strong discovery, presentation, negotiation, objection-handling, and closing skills.

• Nursing education acumen: Understanding of nursing programs, curriculum needs, faculty workflows, student success priorities, accreditation considerations, and educational technology.

• Business and financial acumen: Ability to interpret performance data, evaluate return on investment, manage regional resources, and make sound commercial decisions.

• Pipeline and forecast discipline: Strong attention to data quality, opportunity progression, probability, timing, and risk.

• Executive communication: Clear, concise, and credible written and verbal communication with customers, team members, and senior leaders.

• Cross-functional collaboration: Ability to establish role clarity, align stakeholders, resolve issues, and maintain shared accountability for customer outcomes.

• Change leadership: Ability to lead teams through evolving products, technology, processes, territories, and market conditions.

• Customer focus: Commitment to responsive service, effective implementation, long-term partnerships, and measurable customer value.

• Organization and execution: Strong prioritization, time management, follow-through, and attention to detail in a geographically dispersed environment.

• Digital proficiency: Confident use of CRM, virtual meeting, presentation, reporting, and productivity tools.

TRAVEL: Up to 50% or higher during key selling seasons and lower during semester breaks

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$89,600.00 - $157,000.00 USDThis role is eligible for Commission.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. ​

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Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. ​

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We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. ​

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We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. ​

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With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.​

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For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.​

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Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. ​

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More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

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To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

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